Bilingual Annuity Service Specialist serving Annuitants and Advisors at Manulife. Administering Annuity products, executing transactions, and resolving inquiries within established service level agreements.
About the role
- Responsible for enforcing conditions of mortgage contracts on delinquent loans. Join Equitable Bank, a top FinTech creating innovative banking solutions for Canadians.
Responsibilities
- Responsible for enforcing the conditions of the mortgage contract on residential and commercial loans in default.
- Proactively managing a portfolio of residential and commercial delinquent loans in default.
- Send appropriate notifications regarding returned payments and/or arrears to borrowers.
- Closely monitor the entire portfolio and obtain information as required from third parties.
- Obtain and conduct a full review of financial documents and make recommendations for workout.
- Conduct reviews of portfolios, including analysis of valuation of the property.
- Instruct property managers to conduct occupancy checks on properties as deemed necessary.
- Analyze and report regularly on defaulted loans along with recommended solutions to management.
Requirements
- Diploma required in a related discipline.
- 3-5 years’ experience in mortgage default (not including entry level) (Experience in workouts considered an asset).
- Comprehensive knowledge of mortgage enforcement and foreclosure remedies.
- Strong analytical problem solving and negotiation skills.
- High degree of accuracy and strong attention to detail.
- Ability to handle tight deadlines.
- Strong organizational skills and the ability to prioritize tasks.
- Effective communication skills.
- Have intermediate to advanced skills using Microsoft applications including Office, Excel, and SharePoint.
- Working knowledge is required.
- Bilingual in English and French is preferred
Benefits
- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Professional development and comprehensive Career Development program
- A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
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