Senior Project Manager managing complex Microsoft delivery engagements at Hitachi Solutions. Responsible for project ownership, financial control, and client outcomes with cross - functional teams.
About the role
- Audio Visual Project Manager leading and managing various client projects in a tech-focused firm. Overseeing project execution and ensuring client satisfaction in audiovisual solutions.
Responsibilities
- Assume the lead role in planning, executing, monitoring, and closing projects, providing clients a single point of contact for clarifying questions
- Manage a variety of client project(s), and/or groups of related projects with high risk, complexity and business impact, overseeing all aspects over their entire life cycle (initiate, plan, execute, control, close)
- Define and manage project scope and objectives, secure appropriate resources, develop schedules to ensure timely completion of project(s) or group of related projects
- Manage change to contracted scope, time, cost or quality as necessary
- Create/Manage project lifecycle documents (Project plans, Project Scope, Project Charters)
- Ensure project management deliverables adhere to ET Group procedures and quality standards
- Ensure control of project: dealing with conflicting priorities, issues, risks and mitigation plans, dependencies and escalations
- Communicate project status effectively to variety of audiences including internal and client cross-functional teams, senior leaders and executives
- Manage client relations and expectations during implementation and delivery of client solution
- Manage project financials & leading post project completion retrospectives
- Initiate the service handoff process and ensuring all the close out documentation is posted to the project file for reference
Requirements
- Post secondary diploma or 5+ years of equivalent experience
- Fluency in both French and English
- Strong foundation in project management methodologies, principles and practices accompanied with organizational and time management skills
- Excellent knowledge of MS Office suite including Word, Excel, PowerPoint and Project
- Creative and innovative thinker
- Ability to assess project risks and priorities and to independently make ad hoc decisions within a fast-paced environment
- Ability to work effectively with various levels of management and cross functional teams with strong interpersonal, communication and presentation skills
- PMP Certification an asset
- Minimum of 3+ years of experience managing all phases of complex projects with technology deliverables, preferably within the Audiovisual, Unified Communications or Information Technology markets.
Benefits
- Comprehensive medical and dental coverage
- Yearly bonus
- 3 weeks of paid vacation in your first year, with additional days accrued for tenure
- 6 personal paid and 4 unpaid emergency leave days
- Personal development opportunities with 20 days allocated for training and skill enhancement
- Extensive onboarding, mentoring, and growth potential
- A workplace built on trust, empowerment, and a positive atmosphere
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