Observability Product Owner owning monitoring platforms, roadmaps and integrations. Supporting EDC, Canada’s export - finance corporation, with resilient technology operations and actionable insights.
About the role
- Head of Product building AI-powered invoicing, payments and financial workflows for EverCommerce’s Invoice Simple. Leading product strategy, growth and an AI-native product team.
Responsibilities
- Own the product vision, product organization and measurable customer and business outcomes for Invoice Simple
- Build the next generation of Invoice Simple, expanding beyond invoices into payments, financial management and decision support
- Set focused product strategy, priorities and roadmap with clear outcomes and dates
- Lead AI-powered workflows that create invoices, follow up on payments, organize expenses and identify opportunities
- Set quality, transparency and safeguards for AI experiences involving customers’ money
- Build smaller, faster, AI-native product teams where PMs prototype, analyze, experiment and ship
- Partner with the General Manager and functional leaders to improve acquisition, activation, conversion, retention and revenue
- Improve the customer journey across app-store discovery, onboarding, subscriptions, payments and long-term engagement
- Create simple, consumer-grade experiences across mobile, web, languages and markets
- Attract, develop and inspire product talent
- Partner with Engineering, Design, Data, Marketing, Payments and Customer Experience
- Make difficult trade-offs, remove obstacles and deliver on time
Requirements
- 10+ years in product management or development, including 5+ years leading product managers and owning a meaningful product portfolio
- Recent, hands-on use of AI-assisted prototyping or coding tools; readiness to demonstrate something personally built
- Track record of shipping consumer, SMB or self-serve SaaS products at scale, with measurable gains in activation, conversion, retention or revenue
- Experience building and scaling complex, trusted products in payments, fintech, accounting or financial services, strongly preferred
- Strong mobile product judgment, including iOS or Android UX, subscriptions, app-store distribution and experimentation
- Proven ability to hire and coach PMs, make difficult trade-offs and consistently deliver with Engineering and Design
- Legally eligible to work in Canada
- Technically fluent; high standards for simplicity, product quality, speed and follow-through
- Comfortable challenging assumptions, deciding with imperfect information and owning results
- Low ego, high ownership; direct, kind and effective across functions
- Excited to help one-person businesses succeed without adding complexity
Benefits
- Flexible remote working arrangements
- Health and wellness benefits
- Professional development support
- Retirement savings program with company match, subject to plan terms
- Generous paid time off
- Employee Stock Purchase Program, subject to eligibility
- Bonus and long-term incentives, where applicable, in addition to base salary
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