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About the role

  • Dealer Services Analyst evaluating consumer and commercial vehicle financing applications for Ford Credit Canada. Negotiating terms with dealers while balancing sales opportunities and lending risk.

Responsibilities

  • Analyze and make informed decisions on consumer and commercial credit according to purchase policy and lending requirements
  • Review an average of 40–50 credit applications per day, spending approximately five minutes on each and conducting additional investigations as needed
  • Serve as a key point of contact for dealership partners
  • Negotiate credit application terms directly with dealers
  • Nurture dealership business relationships and apply company plans to drive win-win solutions
  • Evaluate creditworthiness and make independent decisions in the best interest of the company
  • Apply coaching and training and participate in ongoing team calibration sessions
  • Learn different functions to support company needs
  • Facilitate vehicle sales for dealers and Ford of Canada while managing lending risk

Requirements

  • Bachelor’s degree in business-related field, Organizational Development, or another related discipline
  • Must be available for rotational shifts, including evenings up to 9:00pm EST, some holidays, and Saturdays up to 8:00pm EST
  • Must be able to work in the office 4 days per week
  • Bilingual in English and French is preferred
  • Proven ability to build strong relationships, negotiate effectively, and adapt communication style
  • Analytical and problem-solving skills with ability to independently implement solutions
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to manage multiple tasks while maintaining organization and efficiency
  • Understanding of credit, financial analysis, sales, collections, and relationship management is a plus
  • Excellent written and verbal communication skills
  • Must be legally entitled to work in Canada; Ford Credit Canada does not sponsor work permits
  • Successful candidates must provide proof of degree completion; foreign degrees require an Education Credential Assessment showing Canadian equivalency

Benefits

  • Defined-contribution pension
  • Optional Savings and Stock Investment Plan (SSIP)
  • Quarterly profit-sharing
  • Tuition subsidies
  • Vehicle discounts
  • Flexible spending account for extra vacation or increased health care coverage
  • Growth opportunities and potential future rotations
  • Coaching, training, and ongoing team calibration
  • Supportive, fast-paced, team-oriented environment

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$65,242 - CA$70,770 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridOakvilleCanada

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