Dynamics 365 Customer Engagement Solution Architect supporting Microsoft's cloud solutions at Long View. Collaborating with Business Development and Account Managers to implement client solutions for their business challenges.
About the role
- Platform Solution Developer at Ford, enhancing engineering productivity through Atlassian tools and integration. Leading Developer Experience initiatives and delivering insights for process improvements.
Responsibilities
- Own the Developer Experience roadmap, including intelligence, productivity, health reporting, and leadership insights.
- Integrate Developer Experience (DX) with Ford’s engineering toolchain, including CI/CD, source control, observability, and deployment workflows.
- Administer and optimize Atlassian Cloud products, including Jira, Confluence, and Jira Service Management.
- Define and operationalize DORA, SPACE, and Developer Experience metrics.
- Deliver executive reporting that connects platform data to business outcomes.
- Drive adoption across 1,000+ engineers through enablement and stakeholder engagement.
- Manage service catalog and component inventory, including ownership and standards.
- Partner with engineering leaders to improve productivity through tooling and process improvements.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field of study.
- 7+ years' experience in platform engineering, developer tooling, DevOps, internal tools, or closely related software delivery role.
- 5+ years' experience administering Atlassian Cloud products at enterprise scale, including Jira, Confluence, and Jira Service Management.
- 5+ years' experience deploying, operating, or scaling developer productivity platforms or internal developer portals for large engineering organizations.
- 3+ years' experience of software delivery lifecycle metrics, including DORA metrics, cycle time, deployment frequency, lead time, and change failure rate.
- 3+ years' experience integrating engineering tools across CI/CD, source control, observability, deployment, service management, and reporting platforms.
- Experience with Atlassian DX, Atlassian Compass, Backstage, Port, or similar internal developer portal.
- Background supporting automotive or large-scale enterprise software delivery environments.
Benefits
- Accommodations for applicants with disabilities available upon request
- Participation in Annual Compensation bonus program
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