Project Manager delivering end - to - end quantitative survey projects for proSapient’s AI - powered primary research platform. Managing clients, vendors, fieldwork, data quality, and project financials remotely.
About the role
- PMO Director leading project teams, portfolio governance, and delivery operations. Foundant builds mission-critical software for foundations, grantmakers, nonprofits, and community organizations.
Responsibilities
- Lead, coach, and develop the Project Management team, including performance management, goal setting, and career development
- Build and maintain a high-performing PMO culture based on accountability, transparency, and continuous improvement
- Partner with the Sr. Director to recruit, onboard, and ramp up new project managers
- Scale the partnership business and oversee partner implementation projects
- Maintain visibility into the active SOW and enhancement portfolio, tracking milestones, budgets, and project health
- Own escalation management for Amber and Red projects
- Drive weekly project manager check-ins, quarterly scorecard reviews, and executive portfolio updates
- Enforce delivery standards and Project Manager accountability against the Delivery Goal Framework
- Own Rocketlane and Salesforce as sources of truth for project delivery data
- Drive tooling standards and maintain internal reference and process documentation
- Use capacity planning, resource management, and timeline tools to inform resourcing decisions
- Partner on cross-functional capacity planning as SOW and RFS volume enters the pipeline
- Design, implement, and improve project management processes and methodologies
- Lead continuous improvement initiatives based on escalations, scope changes, and timeline variance
- Champion Change Request discipline and monitor compliance in monthly portfolio reviews
- Collaborate with Implementation, Digital Transformation, Sales, and Customer Success on handoffs and client expectations
- Prepare and present portfolio status updates to the Sr. Director and leadership
- Translate Rocketlane and Salesforce data into decision-ready reporting
- Represent the PMO perspective on capacity, risk, and process in cross-functional discussions
- Partner with HR, the Sr. Director, and People leaders on goal-setting, performance reviews, and team development
Requirements
- 10+ years of experience in project management
- 5+ years in a people leadership or PMO management role
- Track record owning a project manager team and a complex, multi-project portfolio in a SaaS, professional services, or technology implementation environment
- Experience building or maturing a PMO function, including standards, governance frameworks, and scalable tooling practices
- Previous Agile transformation experience
- Ability to manage escalations, navigate client-facing complexity, and coach project managers through high-stakes delivery situations
- Bachelor's degree in business administration, Project Management, or related field
- PMP, PRINCE2, or equivalent project management certification
- Must be legally eligible to work in Canada, USA, or EU
- Strong command of Agile, Waterfall, and hybrid project management methodologies
- Rocketlane experience or equivalent PSA/project delivery platform strongly preferred
- Excellent leadership, coaching, and people development skills
- Data-driven decision-making skills, including portfolio dashboards, burn-rate reports, and capacity plans
- Clear, structured communication skills for executive-facing reporting
- Strong cross-functional collaboration skills
- Experience working with Sales, Implementation, and Customer Success counterparts
- Experience with Rocketlane or equivalent PSA/professional services automation platform
- Experience with Salesforce
Benefits
- Competitive salary and benefits
- Tuition reimbursements
- Lifestyle reimbursements
- Bespoke mindfulness initiatives
- Bespoke fitness initiatives
- Flexible PTO policy
- Professional and personal development opportunities
- Cross-team collaboration and exposure to diverse ideas, expertise, and projects
- Internal mobility and career growth opportunities
- Autonomy and responsibility
- Employee recognition
- Accommodation throughout the interview and employment process
Job title
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Experience level
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