Sr. Support Tools Product Manager at Samsara, responsible for driving strategy and impacting support experience across multiple tools. Leading cross - team efforts to enhance sales technology stack.
About the role
- Staff Medical Product Manager at Fullscript leading healthcare innovation strategy and execution. Collaborating across teams to enhance care delivery and patient outcomes.
Responsibilities
- Support strategy and delivery for high-impact product initiatives focused on improving care delivery and patient outcomes.
- Translate practitioner and patient needs into scalable product opportunities, collaborating closely with Product, Design, Engineering, and Data.
- Apply technical fluency in backend systems, ML, and data architecture to inform product decisions and system design.
- Support the development and validation of AI/ML models, helping ensure medical accuracy, safety, and utility.
- Help evolve our clinical data infrastructure to support research, personalization, and feature development.
- Serve as a trusted voice in strategic product conversations—bringing clinical context, clear judgment, and a focus on outcomes.
- Collaborate with Clinical Research, Marketing, and Product teams to ensure our features are both credible and clearly communicated.
Requirements
- 5+ years in product management or a related role in software, digital health, or healthtech.
- A background in clinical sciences—either through a graduate degree (MD, ND, NP, DO, PharmD) or 10+ years of relevant integrative medicine or industry experience in a clinical support role in healthtech.
- Experience bridging medical topics with confidence to non-medical colleagues, and the ability to represent the clinician perspective in product and strategy conversations.
- Strong technical literacy—comfortable working with data scientists, ML engineers, and backend developers.
- Experience in high-growth or startup environments where speed, ambiguity, and ownership are the norm.
- Strong cross-functional leadership, clear communication, and excellent judgment.
- A builder’s mindset—you can work autonomously, create clarity in ambiguity, and ship meaningful outcomes fast.
Benefits
- Generous PTO and competitive pay.
- Fullscript’s RRSP match program for financial health.
- Flexible benefits package and workplace wellness program.
- Training budget and company-wide learning initiatives.
- Discount on Fullscript catalog of products.
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