Executive leader transforming ABC Fitness's Customer Support leveraging AI and new operational strategies. Responsible for driving enterprise - wide change and overseeing customer experience enhancements.
About the role
- Co-Founder & CEO leading Veriflow, an AI-native revenue recovery venture at FutureSight. Focused on strategy, product development, and fundraising in healthcare revenue cycle.
Responsibilities
- Strategy — Refine the ICP, pricing model, and product positioning
- Customer Development — Lead pilots with practice owners and revenue cycle leaders, convert them to paid engagements, and build the go-to-market motion
- Product — Partner with the FutureSight product and engineering team to ship V1 and iterate on user feedback
- Capital — Lead the seed raise, supported by FutureSight's network and traction
- Team — Recruit and lead the founding team, and establish the cultural foundation of the company
Requirements
- Domain & Workflow Depth: You have direct exposure to healthcare revenue cycle, medical billing, or denial management. You understand the nuanced differences in denial codes, know why administrative denials (like credentialing gaps) are uniquely painful, and intuitively understand the fragmented systems (e.g., Tebra, eClinicalWorks, Availity) that billers are forced to use
- Previous founding experience at a venture-backed company
- Demonstrated success in B2B SaaS go-to-market, including sales and customer engagement
- Fundraising fluency, with the ability to develop investor narratives and close capital
- Proven ability to attract, develop, and retain top talent
- Clear-eyed understanding of the risks and demands of co-founding a venture-backed company
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