Executive leader transforming ABC Fitness's Customer Support leveraging AI and new operational strategies. Responsible for driving enterprise - wide change and overseeing customer experience enhancements.
About the role
- AI Program Associate developing future artificial intelligence leaders and contributing to data science initiatives at Manulife. Gain hands-on experience with AI and machine learning projects.
Responsibilities
- Gain experience across key AI capabilities: AI & Machine Learning, Generative AI, Engineering & Delivery, Responsible & Governed AI
- Explore and prepare data; engineer features and build baseline models
- Develop and evaluate machine learning models (e.g., forecasting, classification, NLP, anomaly detection)
- Prototype and test GenAI solutions
- Build reproducible code and pipelines using Python, SQL, and modern tools
- Collaborate with engineering teams to deploy solutions into production environments
- Contribute to model documentation, validation, and governance practices
Requirements
- Graduating in December 2026 or May 2027 with a Bachelor’s or Master’s program in Computer Science, Data Science, Statistics, Mathematics, Engineering, or a related field
- Basic knowledge of programming languages and concepts (e.g. Java, C, SAS, SPSS, R, or Python)
- Familiarity with machine learning frameworks such as PyTorch and scikit-learn
- Experience with common database querying languages such as SQL
- Understanding of version control (Git) and collaborative coding practices
- Exposure to cloud platforms (Azure, AWS, or GCP) and tools like Databricks
- Awareness of Generative AI concepts (e.g., prompt engineering, RAG, LLM fine-tuning)
- Familiarity with data visualization tools (Power BI, Tableau, QlikView)
Benefits
- health, dental, mental health, vision, short- and long-term disability insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
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