Executive leader transforming ABC Fitness's Customer Support leveraging AI and new operational strategies. Responsible for driving enterprise - wide change and overseeing customer experience enhancements.
About the role
- Director of Data and AI Enablement overseeing data engineering and AI capabilities at Pratt & Whitney. Responsible for ensuring secure and reliable data across the enterprise.
Responsibilities
- Define and lead the data engineering, AI engineering, and core data services strategy to ensure scalability, efficiency, and alignment with business objectives.
- Manage end-to-end data lifecycle from multiple sources (IoT, field data, manufacturing and production systems), including engineering, modeling, deployment, monitoring, and data operations.
- Lead global teams responsible for data architecture, data engineering, integration, and data operations.
- Ensure AI environments meet security, performance, availability, compliance, and cost-optimization requirements.
- Promote global convergence of data and AI capabilities, tools, engineering best practices, and operational processes.
- Oversee global monitoring, incident and problem management, capacity planning, disaster recovery, and lifecycle management.
Requirements
- Bachelor's degree in Computer Science, Management Information Systems, Information Technology, or a related technical field, combined with a minimum of 14 years' experience in data engineering, platform engineering, and platform operations; OR a graduate degree in a relevant field combined with a minimum of 12 years' experience in these areas.
- Experience leading large global engineering and operations teams.
- Deep expertise with cloud data ecosystems such as Databricks and Snowflake, and their integration capabilities.
- Experience with AI platforms, MLOps pipelines, model operations, and high-performance compute environments.
- Excellent understanding of data architecture, engineering patterns, observability, operational frameworks, and platform security.
- Proven ability to translate business strategy into a technical roadmap and to deliver scalable, enterprise-wide capabilities.
- Strong influencing, communication, and collaboration skills with technical and business leaders.
- Recognized experience in modernization, standardization, reliability engineering, and operational excellence.
- Demonstrated success in building and developing high-performing engineering and operations teams.
Benefits
- Employer-contributed pension and savings plan
- Group insurance program
- Career advancement opportunities
- Merit or recognition program
- Health and wellness program, including telemedicine
- Recreational and sports club
- Nearby daycare facilities
- Transit accessibility or public transit program and free parking
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