Principal Software Engineer building next - gen AI CX tools for TTEC Digital. Collaborating with teams to solve complex engineering problems in a startup - like environment.
About the role
- Software Developer responsible for building secure integrations between internal systems and external partners. Collaborating on API design and maintaining observability throughout the software lifecycle.
Responsibilities
- Build integrations between internal systems (ERP, CRM, PIM) and external partners, government bodies, and compliance agencies
- Design and maintain secure REST APIs and event-driven components using Azure Service Bus, Event Hub, Azure Logic Apps and Azure Functions
- Define API contracts with Swagger spec-first — before implementation begins
- Embed security into every stage — from design to production
- Instrument code for observability: structured logging, distributed tracing, and Application Insights
- Contribute to feature analysis, design, effort estimation, CI/CD pipelines, and cross-team code reviews
Requirements
- Bachelor’s in Software Engineering, Computer Science, or equivalent experience
- 5+ years in cloud software development with a consistent focus on API design and system integration
- Strong C# and .NET skills (full-stack, OOP, and functional programming)
- Experience building fault-tolerant, scalable products across platforms
- Proven track record integrating third-party, partner, or government/compliance APIs
- Agile mindset with strong analytical and communication skills
- Comfortable across the full SDLC — design, security, development, and maintenance
Benefits
- Attractive compensation package
- Training Tuition Reimbursement Program
- Work-life balance with a flexible working schedule
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