Customer Account Executive expanding existing customer revenue for Nitro’s SaaS PDF, eSigning, identity verification, and analytics solutions. Advising customers and driving adoption across North America.
About the role
- Commercial Account Executive growing Canadian mid-market accounts using GitLab’s AI-powered DevSecOps platform. Managing expansion sales, customer adoption, pipeline, forecasting, and strategic relationships.
Responsibilities
- Serve as the primary point of contact for prospective and existing mid-market customers in Canada
- Own and manage a broad Commercial book of business, focusing on expansion opportunities
- Grow and expand relationships with accounts having low to modest current GitLab investments
- Articulate the value of GitLab’s AI-powered DevSecOps platform to prospects and customers
- Prospect, qualify, advance, and manage opportunities using MEDDPICC and Command of the Message
- Document buying criteria, decision processes, next steps, and key stakeholders
- Collaborate with sales development, customer success, renewals, marketing, technical teams, partners, and sales leadership
- Co-sell and close opportunities while expanding GitLab’s footprint
- Support customer adoption and reduce churn and contraction
- Participate in quarterly forecasting and territory planning
- Share win/loss insights, update the sales handbook, and communicate customer feedback through the public issue tracker
Requirements
- Must be located in Canada
- Experience selling SaaS solutions through value-based conversations with technical and business stakeholders
- Experience ideally including development or DevSecOps teams
- Ability to manage a broad mid-market territory and own a book of business from prospecting through close, adoption, and expansion
- Strong customer relationship management, discovery, negotiation, and closing skills
- Consistent outbound prospecting and pipeline development experience
- Accurate territory and forecast documentation
- Ability to collaborate with sales development, customer success, renewals, marketing, partners, and technical teams
- Clear and structured communication skills
- Interest in GitLab, open source, and software development tools
- Ability to travel for trainings, team offsites, customer meetings, and similar events
- Ability to incorporate AI into daily workflows
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Remote work arrangement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Enterprise SaaS account executive driving net - new and expansion revenue for Nitro’s digital document workflow platform. Managing customer relationships, pipeline, cross - sell, upsell, and quota attainment.
Senior PR Account Executive driving technology media coverage for Marketbridge’s B2B clients. Managing media relations, content, awards, speaking, and strategic client counsel.
Account Executive expanding HELOC partnerships with mortgage banks and brokers. Growing Upstart’s AI - powered lending marketplace through wholesale and correspondent channels.
Freelance Group Account Director maintaining key client accounts and overseeing integrated digital campaigns. DEPT® helps ambitious brands grow through technology and marketing.
Mid - Market Account Executive winning net - new industrial and manufacturing accounts for Tractian’s machine reliability technology. Managing complex sales cycles, ROI cases, negotiations, and pipeline forecasting.
Enterprise Account Executive closing net - new accounts for Tractian’s industrial technology platform. Selling to complex manufacturing organizations and quantifying operational ROI.
Account Executive selling TaxGPT’s AI tax intelligence platform to accounting firms and finance teams. Owning consultative SaaS sales cycles from outbound prospecting through close.
Account Executive selling Clerq’s AI - first patent search platform to corporations and law firms. Owning prospecting, consultative sales cycles, trials, negotiations and account expansion.
Account Executive owning full - cycle SaaS sales for Bold Metrics’ AI fit and sizing technology. Building ROI - driven relationships with apparel retailers and brands across the United States and Canada.