Customer Account Executive III

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About the role

  • Enterprise SaaS account executive driving net-new and expansion revenue for Nitro’s digital document workflow platform. Managing customer relationships, pipeline, cross-sell, upsell, and quota attainment.

Responsibilities

  • Develop strong understanding of customers and serve as a trusted advisor
  • Drive existing customer relationships and ensure customers achieve full potential of their current investment
  • Expand Nitro usage within new teams and departments
  • Expand revenue within the current customer base
  • Prospect and build pipeline while maintaining strong relationships with existing customers
  • Move prospects through Nitro’s sales cycle from prospecting to close
  • Navigate political structures and create and run Mutual Action Plans
  • Develop business cases and understand productivity impacts by industry vertical
  • Develop and circulate best practices for the growing team
  • Partner cross-functionally and with channel partners to gather data, drive product adoption, and ensure customers achieve full business value
  • Share market needs with product and marketing teams
  • Attain Nitro quarterly and annual sales targets
  • Deliver Nitro’s differentiated message to key decision makers

Requirements

  • BA/BS or equivalent; business specialization preferred
  • 4+ years of SaaS sales experience
  • Experience identifying and closing opportunities with key commercial accounts and net-new commercial prospects across multiple industry verticals
  • Track record of overachieving quota in past roles
  • Net-new business “hunter” background
  • Demonstrated ability to fill 50% of own pipeline
  • Clear understanding of pipeline management and consistent 3X coverage
  • Excellent communication, negotiation, and forecasting skills
  • Ability to find and manage high-level business in an evangelistic sales environment
  • Ability to assess business opportunities and read prospective buyers
  • Ability to orchestrate business closure with an accurate understanding of customer needs
  • Ability to include multiple partners and company management team members to position products against direct and indirect competitors

Benefits

  • Health insurance
  • Dental coverage
  • Vision coverage
  • Retirement benefits
  • Flex Time Off for holidays, family days, and appointments
  • Hybrid work model with two days of remote work each week
  • Wellness perks
  • Pension/401k matching
  • Country-specific benefits
  • Accessible candidate experience and interview accommodations or adjustments

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$125,000 - CA$130,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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