Customer Account Executive expanding existing customer revenue for Nitro’s SaaS PDF, eSigning, identity verification, and analytics solutions. Advising customers and driving adoption across North America.
Responsibilities
Act as a trusted adviser to North American customers
Execute sales strategy and effectively engage existing customers
Identify customer needs and sell appropriate Nitro solutions
Develop a strong understanding of customers
Drive existing customer relationships and ensure customers achieve the full potential of their current investment
Expand Nitro usage within new teams and departments
Expand revenue within the current customer base through prospecting and pipeline building
Develop and execute a strategic territory plan and create reliable forecasts
Inspire colleagues to perform at a higher level while leveraging resources effectively
Develop and circulate best practices for the growing team
Partner cross-functionally and with channel partners to gather data, drive product adoption, and ensure customers achieve full business value
Share market needs with product and marketing teams
Leverage Nitro’s value proposition to position customers at the forefront of digital transformation
Requirements
2+ years of quota carrying sales experience in retention/expansion
Experience with SaaS sales and Salesforce.com platform
Experience carrying a revenue/bookings target
Ability to develop compelling strategies that deliver results
Excellent communication, negotiation, and forecasting skills
Demonstrated ability to find and manage high-level business in an evangelistic sales environment
Ability to assess business opportunities and read prospective buyers
Ability to orchestrate business closure with an accurate understanding of customer needs
Ability to include multiple partners and company management team members to position products against direct and indirect competitors
Team player
Creative mindset
Fluent English
French and/or Spanish are a bonus
Benefits
Health insurance
Dental coverage
Vision coverage
Retirement benefits
Flex Time Off for holidays, family days, and appointments
Hybrid work model with two days of remote work each week
Wellness perks
Pension/401k matching
Country-specific benefits
Accessible candidate experience and accommodations or adjustments throughout the interview process and beyond
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