Customer Account Executive II

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About the role

  • Customer Account Executive expanding existing customer revenue for Nitro’s SaaS PDF, eSigning, identity verification, and analytics solutions. Advising customers and driving adoption across North America.

Responsibilities

  • Act as a trusted adviser to North American customers
  • Execute sales strategy and effectively engage existing customers
  • Identify customer needs and sell appropriate Nitro solutions
  • Develop a strong understanding of customers
  • Drive existing customer relationships and ensure customers achieve the full potential of their current investment
  • Expand Nitro usage within new teams and departments
  • Expand revenue within the current customer base through prospecting and pipeline building
  • Develop and execute a strategic territory plan and create reliable forecasts
  • Inspire colleagues to perform at a higher level while leveraging resources effectively
  • Develop and circulate best practices for the growing team
  • Partner cross-functionally and with channel partners to gather data, drive product adoption, and ensure customers achieve full business value
  • Share market needs with product and marketing teams
  • Leverage Nitro’s value proposition to position customers at the forefront of digital transformation

Requirements

  • 2+ years of quota carrying sales experience in retention/expansion
  • Experience with SaaS sales and Salesforce.com platform
  • Experience carrying a revenue/bookings target
  • Ability to develop compelling strategies that deliver results
  • Excellent communication, negotiation, and forecasting skills
  • Demonstrated ability to find and manage high-level business in an evangelistic sales environment
  • Ability to assess business opportunities and read prospective buyers
  • Ability to orchestrate business closure with an accurate understanding of customer needs
  • Ability to include multiple partners and company management team members to position products against direct and indirect competitors
  • Team player
  • Creative mindset
  • Fluent English
  • French and/or Spanish are a bonus

Benefits

  • Health insurance
  • Dental coverage
  • Vision coverage
  • Retirement benefits
  • Flex Time Off for holidays, family days, and appointments
  • Hybrid work model with two days of remote work each week
  • Wellness perks
  • Pension/401k matching
  • Country-specific benefits
  • Accessible candidate experience and accommodations or adjustments throughout the interview process and beyond

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$69,000 - CA$72,000 per year

Degree requirement

No Education Requirement

Tech skills

SFDC

Location requirements

HybridTorontoCanada

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