Senior Director of Revenue Operations –

Posted 3 days ago

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About the role

  • Nitro revenue operations leader scaling SaaS digital document workflow systems. Owning GTM technology, analytics, deal desk, and cross-functional revenue strategy.

Responsibilities

  • Lead Nitro's go-to-market systems, analytics, and deal desk functions
  • Own and optimize the end-to-end GTM technology stack, including Salesforce, HubSpot, Groove, Clay, and CPQ
  • Ensure technology integration, adoption, enablement, data integrity, and governance across Sales, Marketing, and Customer Success
  • Evaluate new tools, manage implementations, and drive adoption through enablement programs
  • Build and maintain a unified GTM data model and executive reporting suite
  • Deliver recurring insights on pipeline health, funnel conversion, customer segmentation, and revenue performance
  • Partner with Finance on board-level reporting, budgeting, and planning
  • Lead and scale the deal desk for pricing strategy, non-standard deal structuring, approvals, and contract processes
  • Advise Sales leadership on quota setting, compensation planning, and sales motions
  • Drive standardized processes, documentation, performance metrics, and operational rigor across the revenue organization
  • Identify GTM funnel bottlenecks and lead cross-functional efficiency and revenue-yield initiatives
  • Serve as a strategic thought partner to the CFO, Sales leadership, and other executives
  • Build and lead a high-performing RevOps team
  • Foster continuous improvement, collaboration, and accountability

Requirements

  • Previous senior-level sales, marketing, operations, or revenue operations experience
  • Experience driving and implementing Revenue Operations strategies
  • Ability to communicate RevOps strategy across the company
  • Experience overseeing an SFDC administrator/CPQ function
  • Experience with fiscal-year planning, territory planning, and compensation planning
  • Experience aligning Sales, Marketing, and Operations within a RevOps framework
  • Experience with revenue-focused incentives and organizational strategies
  • 10+ years of software industry experience; Deal Desk, Finance, and Sales Operations experience preferred
  • Ability to manage multiple deals and tasks simultaneously and collaborate with cross-functional teams
  • Ability to identify improvement areas and propose necessary changes
  • Comfort communicating with executive-level decision makers
  • Excellent business acumen and proven commercial negotiation ability
  • Experience with software revenue recognition principles and close collaboration with finance/revenue teams
  • Proven ability to manage teams across geographies
  • Experience in contract management
  • Excellent verbal and written communication skills
  • Strong analytical skills and practical judgment in complex situations
  • Teamwork and collaboration skills
  • Good knowledge of MS Excel and Salesforce design

Benefits

  • Health insurance
  • Dental coverage
  • Vision coverage
  • Wellness perks
  • Pension/401k matching
  • Flex Time Off for holidays, family days, and appointments
  • Hybrid work model with two days of remote work each week
  • Accessible candidate experience and accommodations or adjustments throughout the interview process and beyond

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

SFDC

Location requirements

HybridTorontoCanada

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