About the role

Staff Backend Engineer developing Grafana App Platform known for its observability features. Enhancing systems, mentoring teams, and improving operational experiences in a remote-first company.

Responsibilities

Coding new features, enhancing the operational experience of the systems you develop, and iteratively improving them based on production insights
Authoring, contributing to and reviewing design documents
Taking an active role in shaping the roadmap
Mentoring and supporting other team members and collaborating with different teams across the organization
Owning the experience of our customers by participating in weekday 12h x 5d and a separate weekend 24h x 2d on-call rotations.

You have strong coding skills and operational experience; you were responsible for operating the software you have built.
You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
You have excellent communication skills. You can express your ideas with great clarity in writing and during meetings. You know when to pick which mode of communication.
You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions.
You are pragmatic; you prioritize progress over perfection; you can handle ambiguity.
We are using Golang on the backend; you are either already familiar with Golang or are excited to learn the language.