Senior Director, Business Intelligence and Analytics

Posted 2 weeks ago

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Senior Director leading GS1 Canada’s business intelligence, subscriber analytics, and market insight function. Transforming analytics through AI while guiding enterprise KPIs, executive reporting, and strategic decisions.

Responsibilities

  • Build, lead, and mature GS1 Canada’s business intelligence and analytics capability
  • Establish a trusted single version of the truth across business units
  • Lead enterprise dashboards, executive scorecards, and recurring insight products
  • Advance analytics from descriptive reporting to diagnostic, predictive, and prescriptive insight
  • Improve data accessibility, quality, reliability, and fitness for analytical and AI use
  • Build integrated subscriber, sector, and market intelligence capabilities
  • Monitor subscriber expectations, commerce, product data management, regulation, sustainability, barcode adoption, and AI-enabled data management trends
  • Provide executive briefings on market shifts, subscriber expectations, competitors, opportunities, and strategic risks
  • Define and maintain the enterprise KPI and measurement framework
  • Develop and execute a multi-year AI-enabled analytics transformation roadmap
  • Prioritize and scale AI use cases including automated reporting, anomaly detection, forecasting, segmentation, churn analysis, propensity analysis, and conversational analytics
  • Establish governance, validation, adoption, and responsible-use controls for AI analytics
  • Prepare executive and Board materials communicating performance, strategic progress, growth opportunities, and risks
  • Translate complex analysis into concise narratives and recommended actions
  • Partner across Product, Subscriber Management, Finance, Marketing, Industry Relations, Community Engagement, Technology, Operations, Data Governance, Privacy, Cybersecurity, and the AI Council
  • Build team structure, capabilities, workflows, service models, and operating rhythms
  • Coach analysts, manage performance, allocate capacity, and develop talent and succession plans

Requirements

  • 10+ years of progressive experience in business intelligence, analytics, market intelligence, enterprise performance, strategy, or related business leadership roles
  • Demonstrated experience building or transforming a business intelligence or analytics function, including changes to operating models, processes, tools, and team capabilities
  • Demonstrated experience leading the adoption of AI, machine learning, automation, or advanced analytics in business workflows and taking use cases from pilot to sustained use
  • Experience leading and developing analysts and influencing cross-functional teams in a complex organization
  • Proven ability to translate data and market signals into executive-level insight, decisions, and strategic recommendations
  • Experience developing enterprise KPIs, dashboards, scorecards, performance frameworks, and self-service analytics
  • Experience analyzing customer or subscriber behaviour, retention, churn, adoption, engagement, revenue trends, market opportunity, or product and service performance
  • Experience supporting executive leadership and Board-level reporting
  • Experience in B2B, data services, SaaS, digital commerce, retail, healthcare, supply chain, standards, or member- or subscriber-based organizations is an asset
  • Strong enterprise strategy, business intelligence, analytics, and performance management capability
  • Strong understanding of practical AI applications in analytics, including generative AI, predictive methods, automation, conversational analytics, and human-in-the-loop control
  • Demonstrated change leadership and ability to redesign work, build adoption, develop new capabilities, and realize measurable value from new technology
  • Strong analytical judgment, including distinguishing signal from noise, challenging assumptions, validating outputs, and communicating uncertainty
  • Ability to translate complex data into clear business narratives, executive-ready insights, and actionable recommendations
  • Strong understanding of subscriber or customer analytics, including segmentation, adoption, engagement, retention, churn, lifetime value, and market opportunity
  • Strong people leadership and ability to elevate the quality, relevance, efficiency, and strategic impact of team outputs
  • Strong executive communication skills, including Board-level writing, presentation, data storytelling, and facilitation
  • Strong cross-functional collaboration and influence without direct authority
  • Sound understanding of data governance, privacy, security, responsible AI, metric consistency, reporting standards, and analytical quality control

Job type

Full Time

Experience level

Senior

Salary

CA$145,000 - CA$165,000 per year

Degree requirement

No Education Requirement

Tech skills

Cyber Security

Location requirements

HybridTorontoCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.