Managing global technical support for Qualitrol’s electrical asset monitoring and protection products. Leading escalations, systems, governance, and cross - functional improvement across international sites.
About the role
- Forward Deployed AI Engineer ensuring AI agents perform effectively post-deployment for better hiring decisions. Collaborating with customers to monitor and improve outcomes with AI tools.
Responsibilities
- Work closely with customers and customer success to define and track success metrics
- Monitor performance of deployed AI agents and identify gaps
- Tune prompts, workflows, and agent behavior to improve outcomes
- Iterate on agent logic, tool usage, and context management
- Debug issues across prompts, integrations, and system behavior
- Translate real-world usage into product and system improvements
Requirements
- Strong technical background with ability to code when needed
- Deep experience with prompt engineering and LLM behavior
- Strong understanding of agent systems (tool calling, context management, orchestration)
- Heavy user of AI tools (Cursor, Claude, Codex, etc.)
- Ability to debug ambiguous issues across AI and system layers
- Strong ownership and communication skills
- Comfortable working under pressure and tight timelines
- Able to own outcomes, not just tasks
- Experience implementing agentic workflows or AI agents in enterprise environments
- Programming fundamentals + Python/JS experience are a huge plus
Benefits
- Direct ownership over how AI performs in the real world
- Work on high-impact problems tied to customer outcomes
- High visibility across product, engineering, and customer teams
- Fast-paced, execution-driven environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Engineering Manager leading two squads building Vanta’s customer trust products. Driving automated security assessments for a trust management platform.
Customer Success Engineer deploying Retell AI voice agents for enterprise customers. Building integrations, debugging production systems, and driving adoption with technical teams.
Senior Engineering Manager leading teams that build scaled infrastructure for Pantheon’s Drupal, WordPress, and Next.js WebOps platform. Driving modernization, architecture, delivery, and engineering talent development.
Senior Engineering Manager leading teams that scale infrastructure for Pantheon’s WordPress, Drupal, and Next.js WebOps platform. Driving cloud modernization, architecture, and engineering delivery.
Customer Success Engineer optimizing enterprise adoption and ROI for Cyera’s AI trust and data - security platform. Driving onboarding, technical enablement, troubleshooting, and executive customer success.
Customer Success Engineer driving enterprise adoption, retention, and ROI for Cyera’s AI data - security platform. Troubleshooting cloud and data technologies while guiding customer success.
LP
Customer PM
LinkedIn Recruiter Post
Manage complex telecom programs, including scope, schedule, and budget, while coordinating lab operations and customer activities. Requires strong communication skills and experience with Telco customers.
Technical Support Manager strengthening Cummins industrial engine sales, training, and customer solutions. Supporting mining, oil and gas, and HMLD engine applications across Alberta.
Technical Customer Success Manager guiding customers adopting Akuity’s Kubernetes GitOps platform. Managing strategic accounts from onboarding through renewal while driving adoption, advocacy, and expansion.