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Customer PM
LinkedIn Recruiter Post
Manage complex telecom programs, including scope, schedule, and budget, while coordinating lab operations and customer activities. Requires strong communication skills and experience with Telco customers.
About the role
- Forward Deployed AI Engineer ensuring AI agents perform effectively post-deployment for better hiring decisions. Collaborating with customers to monitor and improve outcomes with AI tools.
Responsibilities
- Work closely with customers and customer success to define and track success metrics
- Monitor performance of deployed AI agents and identify gaps
- Tune prompts, workflows, and agent behavior to improve outcomes
- Iterate on agent logic, tool usage, and context management
- Debug issues across prompts, integrations, and system behavior
- Translate real-world usage into product and system improvements
Requirements
- Strong technical background with ability to code when needed
- Deep experience with prompt engineering and LLM behavior
- Strong understanding of agent systems (tool calling, context management, orchestration)
- Heavy user of AI tools (Cursor, Claude, Codex, etc.)
- Ability to debug ambiguous issues across AI and system layers
- Strong ownership and communication skills
- Comfortable working under pressure and tight timelines
- Able to own outcomes, not just tasks
- Experience implementing agentic workflows or AI agents in enterprise environments
- Programming fundamentals + Python/JS experience are a huge plus
Benefits
- Direct ownership over how AI performs in the real world
- Work on high-impact problems tied to customer outcomes
- High visibility across product, engineering, and customer teams
- Fast-paced, execution-driven environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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