Implementation Project Manager handling enterprise SaaS implementations in North America. Overseeing timelines, deliverables, and cross-functional teams for technology implementations.
Responsibilities
Lead end-to-end SaaS implementations (planning, execution, go-live, hypercare).
Manage project timelines, deliverables, and milestones.
Drive project governance, including risk and issue management.
Collaborate with consultants, solution architects, and technical teams.
Facilitate client calls, workshops, and stakeholder updates.
Deliver executive-level reporting and presentations.
Manage scope changes, competing priorities, and escalations.
Requirements
At least 7 years of experience in Project Management / Implementation roles.
Proven track record delivering enterprise SaaS implementations end-to-end.
Experience managing:
Cross-functional teams (consultants, technical teams, architects)
Client stakeholders and executive communication
Strong experience in:
Risk mitigation and issue resolution
Multi-project management and prioritisation
Experience working in Agile or hybrid delivery environments.
Proficiency in:
Microsoft Project (or equivalent)
Excel (tracking, reporting)
PowerPoint (presentations)
**NICE-TO-HAVE**
Experience with EHSQ, compliance, or safety/quality systems.
Background in regulated industries (e.g. manufacturing, energy).
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