Senior Business Analyst improving processes, requirements, and solutions for Hitachi Solutions’ Microsoft-focused digital consultancy. Supporting agile delivery, data analysis, testing, and business transformation.
Responsibilities
Gather, analyse, document, and validate requirements for business processes, systems, and applications
Understand business challenges, identify improvement opportunities, and propose effective solutions
Collaborate with stakeholders to elicit, document, and validate business processes and requirements
Conduct interviews, workshops, and meetings to analyse business needs and pain points
Use surveys, data analysis, and process modelling to identify process improvement opportunities
Lead, analyse, identify, design, prioritise, and implement process and business changes
Create and maintain business requirements, user stories, use cases, and functional specifications
Analyse and interpret data, identify trends, and define success measures and metrics
Provide input on proposed solutions and collaborate with project managers, product owners, and SMEs
Apply user research skills and design principles to support intuitive user interfaces
Manage requirements and user stories through the project lifecycle in Azure DevOps, including backlogs
Define test cases and scenarios; support business process testing, usability evaluation, and UAT
Assess efficiency, usability, and impact of business processes and end-to-end services
Apply agile methods for iterative and rapid delivery where applicable
Stay current with industry trends, best practices, and emerging technologies
Analyse organisational strategy and landscape to support future-state architecture and operating models
Requirements
5 plus years of relevant work experience in Business Analyst role
Strong analytical and problem solving skills
Excellent communication and stakeholder management skills
Proficiency in business analysis tools and documentation software
Understanding and experience of working on Government projects following Service Standard
Understanding and experience of project methodologies (Agile, Scrum) and Waterfall
Business process and re-design experience
Strong leadership abilities as role model, partner and mentor to project teams and clients
Results-focused with strong business acumen combined with analytical and structured thinking
Consulting skills, including team facilitation, conflict management, and business case development
Ability to work in a high pressure, rapidly changing environment whilst dealing with ambiguity and diverse opinions
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