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About the role

  • Senior Business Analyst improving processes, requirements, and solutions for Hitachi Solutions’ Microsoft-focused digital consultancy. Supporting agile delivery, data analysis, testing, and business transformation.

Responsibilities

  • Gather, analyse, document, and validate requirements for business processes, systems, and applications
  • Understand business challenges, identify improvement opportunities, and propose effective solutions
  • Collaborate with stakeholders to elicit, document, and validate business processes and requirements
  • Conduct interviews, workshops, and meetings to analyse business needs and pain points
  • Use surveys, data analysis, and process modelling to identify process improvement opportunities
  • Lead, analyse, identify, design, prioritise, and implement process and business changes
  • Create and maintain business requirements, user stories, use cases, and functional specifications
  • Analyse and interpret data, identify trends, and define success measures and metrics
  • Provide input on proposed solutions and collaborate with project managers, product owners, and SMEs
  • Apply user research skills and design principles to support intuitive user interfaces
  • Manage requirements and user stories through the project lifecycle in Azure DevOps, including backlogs
  • Define test cases and scenarios; support business process testing, usability evaluation, and UAT
  • Assess efficiency, usability, and impact of business processes and end-to-end services
  • Apply agile methods for iterative and rapid delivery where applicable
  • Stay current with industry trends, best practices, and emerging technologies
  • Analyse organisational strategy and landscape to support future-state architecture and operating models

Requirements

  • 5 plus years of relevant work experience in Business Analyst role
  • Strong analytical and problem solving skills
  • Excellent communication and stakeholder management skills
  • Proficiency in business analysis tools and documentation software
  • Understanding and experience of working on Government projects following Service Standard
  • Understanding and experience of project methodologies (Agile, Scrum) and Waterfall
  • Business process and re-design experience
  • Strong leadership abilities as role model, partner and mentor to project teams and clients
  • Results-focused with strong business acumen combined with analytical and structured thinking
  • Consulting skills, including team facilitation, conflict management, and business case development
  • Ability to work in a high pressure, rapidly changing environment whilst dealing with ambiguity and diverse opinions

Benefits

  • Competitive compensation packages (incl. bonuses)
  • Pension and benefits plans
  • Work/Life balance
  • Home working arrangement
  • Career development programme
  • Mentoring and training plans

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Azure

Location requirements

RemoteLondonCanada

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