Solutions Consultant acting as a technical advisor throughout the sales cycle at IFS. Collaborating with sales and clients to design and demonstrate solutions using the IFS platform.
About the role
- Strategic Solutions Consultant at Hootsuite enhancing client engagement through technical and subject matter expertise. Collaborating with teams to deliver tailored solutions that connect clients with their audiences.
Responsibilities
- Partner with Sales and Success teams to plan opportunity and account strategy, establishing Hootsuite as the solution and partner of choice and contributing to personal, sub-regional and regional targets.
- Contribute to the creation of successful proposals by answering questions about our solutions and how they fit with customer requirements.
- Lead discovery sessions with practitioners and team leaders to uncover key requirements, challenges and opportunities in their organization.
- Deliver concise, compelling, value-based presentations and product demos, typically up to social media leader level.
- Use creative tools and techniques such as storytelling, whiteboarding and multimedia to present solutions in a compelling, simple and memorable manner.
- Manage trials with customers and prospects to help them see the value of Hootsuite as a partner.
- Facilitate and co-facilitate customer workshops to surface the deeper business value of our partnership.
- Act as a trusted advisor to social practitioners and team leads on social strategy and the product mix that will best support their strategy.
- Share and document learnings from experiences, training and external sources with the regional Value & Solutions team to improve value delivery and customer adoption.
- Enable counterparts in Sales and Success on our product and ecosystem during onboarding programmes and when warranted by major product releases.
Requirements
- Ample experience in Solutions Consulting or social/agency experience.
- College or university degree/diploma (or have equivalent industry experience).
- An aptitude for explaining how solutions work, why people need them, and the business value they will provide.
- Industry knowledge in one or more of our key markets (Financial Services, Government, Higher Ed, Travel/Hospitality/Tourism, Healthcare) is desirable.
- Understands and can articulate our most common social use cases in marketing, social selling, advocacy and service.
- Knowledge of related technologies outside of our ecosystem such as media production, adtech, martech.
- Experience in communicating project plans to potential customers.
- Experience of solution selling and consultative selling approaches.
- Clear, concise, and creative presentation skills with competence in storytelling, and the ability to focus on the business value of the solution.
- Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
- Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.
- Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
- Decision Making: Consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities.
- Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
- Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
- Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
- Self Development: Is personally committed to, and actively works to continuously improve.
Benefits
- Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Solutions Engineer managing technical pre - sales processes for Pressable’s WordPress hosting solutions. Collaborating with sales teams and architecting tailored solutions for prospective customers.
AI Solutions Engineer at Fluent Software Group developing AI - powered customer service voice agents. Managing client relationships, delivering technical solutions, and driving strategic impact on enterprise projects.
Manager, Data Analytics, Solution Architect at EY enhancing information management capabilities through data interpretation and innovative approaches. Collaborating with clients to support better decision making and regulatory compliance.
Software Implementation Consultant at PointClickCare implementing solutions for healthcare providers. Collaborating with customers to enhance outcomes in Long - Term and Post - Acute Care settings.
Strategic technical leader responsible for integrating partners onto Remote's platform. Combining API expertise with consultative skills to expand Remote's ecosystem.
Solutions Consultant providing technical support and customer training for BotCity's Intelligent Automation platform. Ensuring customer satisfaction and contributing to strategic growth plans in a global remote setting.
LP
OFSAA Solutions Architect
LinkedIn Recruiter Post
OFSAA Solutions Architect with 10+ years experience and strong OFSAA (E4) expertise for Loan IQ data integration. Contract position with hybrid work (3 days onsite in Toronto).
AI Solutions Manager leading AI and automation project engagements at Treewalk. Driving client solutions and internal AI adoption for a growing accounting firm.
AI Solution Architect shaping AI use cases from idea to delivery at major financial services client. Defining solution architectures and driving platform consolidation with Microsoft Foundry expertise.