Dental Software Implementation Specialist ensuring smooth onboarding for ClearDent customers. Providing project management and training while collaborating with the product management team.
About the role
- Strategic Solutions Consultant at Hootsuite enhancing client engagement through technical and subject matter expertise. Collaborating with teams to deliver tailored solutions that connect clients with their audiences.
Responsibilities
- Partner with Sales and Success teams to plan opportunity and account strategy, establishing Hootsuite as the solution and partner of choice and contributing to personal, sub-regional and regional targets.
- Contribute to the creation of successful proposals by answering questions about our solutions and how they fit with customer requirements.
- Lead discovery sessions with practitioners and team leaders to uncover key requirements, challenges and opportunities in their organization.
- Deliver concise, compelling, value-based presentations and product demos, typically up to social media leader level.
- Use creative tools and techniques such as storytelling, whiteboarding and multimedia to present solutions in a compelling, simple and memorable manner.
- Manage trials with customers and prospects to help them see the value of Hootsuite as a partner.
- Facilitate and co-facilitate customer workshops to surface the deeper business value of our partnership.
- Act as a trusted advisor to social practitioners and team leads on social strategy and the product mix that will best support their strategy.
- Share and document learnings from experiences, training and external sources with the regional Value & Solutions team to improve value delivery and customer adoption.
- Enable counterparts in Sales and Success on our product and ecosystem during onboarding programmes and when warranted by major product releases.
Requirements
- Ample experience in Solutions Consulting or social/agency experience.
- College or university degree/diploma (or have equivalent industry experience).
- An aptitude for explaining how solutions work, why people need them, and the business value they will provide.
- Industry knowledge in one or more of our key markets (Financial Services, Government, Higher Ed, Travel/Hospitality/Tourism, Healthcare) is desirable.
- Understands and can articulate our most common social use cases in marketing, social selling, advocacy and service.
- Knowledge of related technologies outside of our ecosystem such as media production, adtech, martech.
- Experience in communicating project plans to potential customers.
- Experience of solution selling and consultative selling approaches.
- Clear, concise, and creative presentation skills with competence in storytelling, and the ability to focus on the business value of the solution.
- Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
- Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.
- Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
- Decision Making: Consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities.
- Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
- Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
- Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
- Self Development: Is personally committed to, and actively works to continuously improve.
Benefits
- Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
LP
Solutions Designer – CRM – Senior
LinkedIn Recruiter Post
Senior Solutions Designer - CRM needed for a hybrid contract with Supply Ontario in Toronto. Must have 10+ years experience and Salesforce expertise.
Implementation Manager overseeing technical solutions and leading teams at JANA focused on improving gas pipeline systems. Driving performance, client outcomes, and team development in a collaborative environment.
LP
Delivery Manager & Solutions Engineer (Co-Managed Services)
LinkedIn Recruiter Post
Delivery Manager & Solutions Engineer needed to manage Co - Managed Services engagements and support pre - sales solution design at Tundra Managed Solutions.
Dayforce Solution Architect overseeing architecture and delivery of comprehensive HCM solutions. Collaborating with clients and teams to implement best practices and innovative AI - powered capabilities.
Senior Genesys Cloud CX Solution Architect for Condado, leading high - impact implementations and architecture design. Collaborate with elite engineers on complex CCaaS solutions for enterprise clients.
Solutions Architect developing scientific informatics solutions on Dotmatics LUMA platform. Collaborating with product teams and external stakeholders to enhance lab automation and workflows.
Solution Architect at KPI Digital responsible for designing target architectures for clients. Collaborating on agile projects and business solutions in a high - tech environment.
Technology Solutions Engineer Co - op providing technical support for Caterpillar® Mining and Construction software and hardware technologies with significant travel requirements between Fort McMurray and Edmonton.
Solution Architect focusing on telecommunications technology for public safety communications. Collaborating with cross - functional teams to modernize radio communication systems for emergency services.