Lead Product Designer shaping Venn’s digital business banking platform for Canadian entrepreneurs. Refining design systems and shipping end - to - end fintech product experiences.
About the role
- Senior Product Designer building AI-powered GRC software experiences for compliance teams. Prototyping in code, researching customer workflows, and shipping accessible AI features.
Responsibilities
- Lead customer interviews, usability tests, and analytics reviews to frame problems
- Use AI agents to transcribe and tag interviews, cluster themes, analyze customer calls, support tickets, product feedback, and usage data
- Verify AI-generated findings against raw quotes and numbers
- Use Claude Code to build working prototypes with real components and data in the live codebase
- Test prototypes with customers and iterate quickly
- Use Claude Code to make UI and UX pull requests, including polish, fixes, and component updates
- Review AI-generated code before engineering review
- Produce working code as the primary design output, with specs and design files supporting states, edge cases, and accessibility
- Contribute documented, reusable design-system components and tokens in Figma and code
- Use AI to audit screens, generate component variants and usage documentation, and identify drift between Figma and production
- Design trustworthy AI experiences with provenance, human review, traceable reasoning, and graceful handling of uncertain or incorrect output
- Prototype with real model responses
- Meet WCAG 2.1 AA before shipping and manually verify AI accessibility checks
- Create reusable prompts, Claude skills, and agents for design and product workflows
- Run design reviews and explain complex decisions to varied audiences
- Define success before launch and measure outcomes afterward using product analytics
- Partner with the Design Director, product managers, engineering, customers, and other designers to ship production work
Requirements
- 5+ years of product design experience, including 3+ years in B2B SaaS
- Hands-on experience building prototypes in a real codebase with Claude Code, Cursor, or a similar tool
- Portfolio including interactive or shipped work and showing reasoning, not only final screens
- Proof that AI changed how you work, including specific workflows rebuilt and measurable improvements
- Hands-on experience with agentic coding tools; Claude Code is the standard, and Cursor or similar tools count
- Front-end literacy in HTML, CSS, React, and Git
- Ability to direct AI coding tools, read a diff, and recognize incorrect output
- Sound judgment with AI and ability to review AI-assisted work to the same quality standard as other work
- Strong qualitative and quantitative research skills
- Experience using AI tools and agents for research, such as interview synthesis, survey and usage-data analysis, or unmoderated testing
- Strong facilitation skills and customer advocacy
- Design systems experience, including design tokens
- Passion for simplifying complex problems in enterprise software
- Nice to have: experience in GRC, security, or another regulated domain
- Nice to have: experience designing AI or agent-based experiences
Benefits
- Competitive base salary and equity compensation
- Unlimited PTO
- 401(k) plan with immediate vesting and a 4% company match
- $1,000 home office stipend and choice of PC or Mac
- $500 home office stipend at the time of hire
- Medical, dental, and vision coverage for employee and dependents
- 12-week parental leave
- Free diapers and wipes for one year
- Fully remote work
- Weekly team collaboration, 1:1 communication, and on-demand coaching
- Slack notifications turn off after 5 pm based on the employee’s time zone
- Annual company in-person events and quarterly in-person connects
- $100 quarterly paid wellness stipend
- Pet insurance discount
- Two company-wide Hypercharge weeks of rest in July and December
- Annual compensation reviews and equity
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