QA/QC Lead

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About the role

  • QA/QC Lead ensuring compliance for residential energy efficiency programs in Ontario. Conducting QA reviews, inspections, and collaborating with trade allies for quality improvement.

Responsibilities

  • Conduct desktop QA reviews, including application files, documentation, photographs, and supporting materials to verify compliance with program requirements
  • Perform in‑field inspections of completed residential installations to confirm adherence to technical specifications, program guidelines, and quality standards
  • Serve as the primary quality point of contact for trade allies, providing direct feedback, clarification of requirements, and guidance related to deficiencies or corrective actions
  • Document QA/QC findings clearly and consistently, including deficiencies, required rework, and recommendations for resolution
  • Issue corrective action requests and work directly with trade allies to support timely and compliant resolution of quality issues
  • Analyze QA/QC findings and defect trends to identify root causes, recurring issues, and opportunities for program improvement
  • Support development and refinement of QA/QC metrics, sampling strategies, thresholds, and reporting tools
  • Collaborate with the Trade Ally Network Manager, Project Coordinator, and other program staff to address quality‑related risks and improve overall delivery performance
  • Provide input to client reporting related to quality performance, trends, and corrective actions
  • Maintain accurate QA/QC records in program systems and tracking tools
  • Travel throughout Ontario as required (approximately 30–50% of the time) to support field inspections and contractor engagement

Requirements

  • 2+ years of progressive experience in residential construction, retrofit delivery, quality inspection, or related field‑based roles
  • Ability to travel 30–50% of the time across Ontario

Benefits

  • Flexible work arrangements
  • Autonomy in managing field schedules
  • Strong support for work-life balance
  • Paid volunteer time
  • Donation-matching opportunities
  • Professional development support
  • Tuition reimbursement
  • Access to learning resources
  • Competitive compensation
  • Extended health and dental benefits
  • RRSP savings plan with company contribution

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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