About the role

QA/QC Lead ensuring compliance for residential energy efficiency programs in Ontario. Conducting QA reviews, inspections, and collaborating with trade allies for quality improvement.

Responsibilities

Conduct desktop QA reviews, including application files, documentation, photographs, and supporting materials to verify compliance with program requirements
Perform in‑field inspections of completed residential installations to confirm adherence to technical specifications, program guidelines, and quality standards
Serve as the primary quality point of contact for trade allies, providing direct feedback, clarification of requirements, and guidance related to deficiencies or corrective actions
Document QA/QC findings clearly and consistently, including deficiencies, required rework, and recommendations for resolution
Issue corrective action requests and work directly with trade allies to support timely and compliant resolution of quality issues
Analyze QA/QC findings and defect trends to identify root causes, recurring issues, and opportunities for program improvement
Support development and refinement of QA/QC metrics, sampling strategies, thresholds, and reporting tools
Collaborate with the Trade Ally Network Manager, Project Coordinator, and other program staff to address quality‑related risks and improve overall delivery performance
Provide input to client reporting related to quality performance, trends, and corrective actions
Maintain accurate QA/QC records in program systems and tracking tools
Travel throughout Ontario as required (approximately 30–50% of the time) to support field inspections and contractor engagement

2+ years of progressive experience in residential construction, retrofit delivery, quality inspection, or related field‑based roles
Ability to travel 30–50% of the time across Ontario