IT Systems Engineer owning Microsoft 365, Entra ID, and macOS/Windows endpoint infrastructure. Supporting Engineered Intelligence’s utility grid management software business across Canada.
About the role
- Business Systems Analyst responsible for optimizing solutions in Microsoft Dynamics 365 Finance & Operations and Business Central. Focused on requirements gathering, process improvement, and production support.
Responsibilities
- Bridging business stakeholders and technical teams to deliver optimized solutions within Microsoft Dynamics 365 Finance & Operations (F&O) and Business Central (BC)
- Requirements gathering, process improvement, solution design validation, testing coordination, and production support across Finance, Supply Chain, and Operations
- Conduct fit-gap analysis across F&O and Business Central
- Translate business requirements into functional design documents (FDDs)
- Recommend process improvements aligned with Microsoft best practices
- Configure standard ERP functionality
- Support chart of accounts, posting profiles, workflows, and approval hierarchies
- Validate system setup across legal entities and business units
- Develop test scripts and lead UAT sessions
- Coordinate defect resolution with development team
- Support data migration validation and reconciliation
- Assist in go-live planning and hypercare support
- Support reporting requirements including Financial reports, Operational dashboards, KPI analysis
- Analyze incidents and recommend long-term solutions
- Provide user training and documentation
Requirements
- 5+ years ERP Business Analyst experience
- 3+ years hands-on experience with D365 F&O and/or Business Central
- Strong understanding of: Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Inventory and costing processes
- Experience in manufacturing or distribution environments preferred.
- Strong stakeholder management skills.
- Technical Skills: ERP configuration (F&O and/or BC), understanding of: Data entities, Posting logic, Dimensions, Intercompany accounting, basic knowledge of integrations (APIs, OData)
- Familiarity with Microsoft Power BI, Microsoft Power Platform
- Preferred Certifications: Microsoft Certified: Dynamics 365 Finance Functional Consultant, Microsoft Certified: Business Central Functional Consultant, Agile / Scrum certification (nice to have)
Benefits
- competitive compensation
- health care
- progressive and challenging workplace
- commitment to teamwork and integrity
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