Senior Product Manager leading integration for in-store technology at Instacart. Focusing on AI-driven solutions and managing complex stakeholder partnerships in a remote-first environment.
Responsibilities
Own the integration roadmap for the Connected Stores: define strategy, scope, and prioritization for third-party integrations based on business impact, data value, and technical feasibility.
Drive execution end-to-end: align Engineering, Partnerships, Solution Architecture, and 3rd party teams to deliver complex integrations from discovery and design through launch and scale.
Lead external partner alignment: represent Instacart with retailers and software vendors.
Ship first-of-a-kind integrations, including those necessary to power new AI products.
Establish clear SOWs and SLAs: draft requirements, timelines, and deliverables; negotiate partner responsibilities.
Set and measure success: define KPIs and build feedback loops that continuously improve integration velocity and stability.
Resolve conflicts and remove blockers: arbitrate between internal product needs and external constraints.
Requirements
4+ years of product management experience focused on backend, platform, or API products.
2+ years leading multiple third-party integrations with enterprise customers or vendors from technical discovery to go-live, against tight timelines.
Proven end-to-end delivery of complex, multi-stakeholder integration programs.
Experience communicating technical concepts to C-suite stakeholders and going deep with engineering; demonstrated success running partner scope reviews and negotiating SOWs/SLAs.
Bachelor’s degree. Proficiency with APIs and data contracts. Comfortable using AI tools to accelerate PM workflows; still capable of writing PRDs without them.
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