Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
About the role
- Senior Product Manager at Instacart leading the Retailer Platform team for white-label storefronts. Collaborating with major retailers to drive e-commerce experiences and measurable growth.
Responsibilities
- Define and drive a multi-year strategy and roadmap for Storefront Platform theming and merchandising tools (templates, components, style tokens, page builders, personalization) that differentiate retailer experiences and scale across partners.
- Lead customer discovery with major retailers; translate brand and merchandising requirements into scalable, secure platform capabilities with clear guardrails, balancing flexibility with performance, accessibility, and SEO.
- Own end-to-end execution across 5+ teams: write crisp PRDs, prioritize backlogs, sequence launches, and drive outcomes through metrics such as adoption, time-to-launch, conversion lift, and attach rate; run experiments and controlled ramps.
- Partner with Design to evolve a storefront design system and WYSIWYG tooling, and with Engineering to define APIs/SDKs and internal tools that accelerate implementation and reduce ongoing maintenance.
- Serve as the point person for executive and cross-functional communication; align stakeholders across R&D and Commercial, surface trade-offs, de-risk timelines, and ensure retailer commitments land on time with quality.
Requirements
- 6+ years of product management experience building B2B SaaS or platform products.
- 3+ years working directly with enterprise customers in retail, e-commerce, or adjacent industries, including running discovery workshops and QBRs.
- 2+ years shipping web theming, CMS, site builder, or design system tooling (e.g., templates, component libraries) used by multiple external customers or internal teams.
- Proven track record leading multi-quarter roadmaps across 5+ cross-functional partners (Engineering, Design, Data Science/Analytics, Research, TPM) and 10+ stakeholders.
- Proficiency with web fundamentals and constraints (HTML/CSS, component libraries, responsive design, performance, accessibility aligned to WCAG 2.1) and with analytics/experimentation (ability to write SQL and use tools like Looker or Amplitude; A/B testing).
- Experience presenting product strategy, trade-offs, and results to VP+ audiences.
- Bachelor’s degree in Computer Science, Engineering, Design, or related field, or equivalent practical experience.
Benefits
- flexible work arrangements
- annual refresh grants
- new hire equity grant
- health insurance
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