Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
About the role
- Senior Platform Product Manager responsible for the risk decisioning platform at Tabby. Leading product vision, development, and execution of key metrics.
Responsibilities
- Own the vision and roadmap for the policy development and testing tools, execution engine, data sources connector and content management interfaces
- Run customer development with internal users (risk analysts, risk engineers, domain product teams) yourself - from interviews to validated problem statements
- Do the full analysis cycle hands-on: requirements and business analysis, problem decomposition, solution options with trade-offs - leveraging the team and LLM tools where they help, including digging into the codebase
- Drive the self-service target state and be responsible for the platform's key metrics: lead time for content delivery, self-service coverage, SLA, user CSAT, etc.
- Prioritize one backlog across Risk B2C, Risk B2B, product streams - by quantified impact
- Work daily with engineering on architecture trade-offs
- Prototype hands-on, including with LLMs - validate ideas before consuming engineering time; design and automate internal processes
- Own platform OKRs and answer for them at C-level
Requirements
- 4+ years as Platform/Technical PM for internal platforms: decision engines, risk/credit decisioning platforms, BRMS, rule engines, Internal Developer Platforms (IDP), antifraud or scoring platforms
- knowledge in Scoring / Risk / Antifraud domains in Fintech/Banking
- You have owned a product vision yourself - set direction, defended it, shipped it. Executing stakeholder-defined roadmaps is not a fit
- You do discovery and analysis yourself, not through delegation: customer development, requirements, business analysis, high level solution design
- Nice to have: prior experience as an Enterprise Architect, Development Team Lead, or Engineering Manager, always combined with experience in Product Management
- Strong skills in problem identification and hard prioritization under demand > capacity, with real examples of killed initiatives and the reasoning behind them
- Metrics trees for internal platforms with indirect value chains
- Can navigate a codebase (with LLM assistance is fine) to understand how the product actually works
- Hands-on LLM experience: workflow automation, prototyping with LLM APIs or agent tools. "Used ChatGPT for emails" doesn't qualify
- Ability to assess whether a proposed technical solution meets requirements
- Experience evaluating technical quality of a product and its delivery processes, including technical monitoring and reliability practices
- Strong English (B2+); can defend decisions and trade-offs at C-level, can defend decisions and trade-offs at C-level across culturally diverse, globally distributed teams
- Strong team leadership and cross-functional collaboration skills
Benefits
- **Relocation and Employment**
- **We offer remote work from anywhere in the world (our schedule is based on Dubai time though) and are happy to work out an individual relocation plan for you.**Our employees have the opportunity to choose a country for registration: at the moment those are Armenia, Georgia, Serbia, Portugal, Spain, UAE.
- ****What you can expect**
- We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
- A working environment that gives you autonomy and responsibility from day one.
- You should be comfortable with the idea that the quality of your work will influence the shape of your career.
- Participation in the company’s employee stock options program.
- We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be).
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