Product Manager shaping governance operations software for complex corporate and investment structures. Driving customer - informed roadmaps, launches, and AI - enabled workflow improvements.
About the role
- Procurement Team Lead overseeing product fulfillment and vendor management at Bulletproof. Driving strategic improvements and balancing execution with leadership responsibilities in a hybrid role.
Responsibilities
- Oversees Product Fulfillment, Inventory Control, Vendor Management, Quality Assurance, Logistics, Installation and Training, and Program Management
- Provides leadership, direction, and coaching to the Bulletproof product fulfillment team
- Coordinates order system setup, testing and delivery schedules
- Streamlines processes and drives continuous improvement in all aspects of the product
- Delegates responsibilities for projects and initiatives to the fulfillment team
- Maintains positive relationships with vendors, suppliers and other stakeholders
- Develops and nurtures cross-functional relationships throughout Bulletproof and supply chain partners
- Forecasts demand to facilitate inventory management
- Ensures quality standards are achieved and deadlines are met
- Oversees effective employee selection, hiring, onboarding and professional development process
- Leads regular performance reviews, KPI tracking, and reporting for the procurement function
- Establish and standardize procurement processes, workflows, and documentation
- Handles all escalations that arise within the department
- Identify opportunities for automation, system enhancements, and vendor consolidation
Requirements
- Bachelor’s degree in business or engineering or equivalent experience
- Minimum of 5 years’ experience in Fulfillment (IT industry experience preferred)
- Strong procurement and vendor management experience (IT Hardware/IT Software preferred)
- Previous experience in Project Management for complex IT products
- 1-2 years of supervisory/management experience (Preferred)
- Multi-Product Operations leadership experience is preferred
- Excellent organization and communication skills (verbal and written)
- Excellent presentation skills
- Proficient in Microsoft Office Suite, MS Distribution Tools and Adobe Editor
- Strong analytical, mathematical, computer, and organizational skills
- Proven record of leading positive change
Benefits
- Favorable medical, dental, and vision plans
- Company matched pension plan
- Competitive pay and performance rewards program
- Continuous education opportunities
- Opportunities for career growth
- Community involvement opportunities
- Earn while you give back - enjoy paid access to volunteer time
- Annual bonuses
- Service Award Bonus
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