Insurance sales and service associate helping Jerry customers manage auto, home, motorcycle, and other policies. Supporting customers through calls, coverage matching, policy changes, and service requests.
Responsibilities
Take great care of customers by identifying coverage gaps, eligible discounts, and renewal increases
Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
Assist policyholders with policy changes
Learn the insurance product panel and match customers with appropriate insurers
Develop deep knowledge of Jerry’s evolving app
Solve problems to remove barriers between customers and suitable coverage
Process service requests involving vehicles, drivers, lienholders, and policy documents
Provide product feedback and help improve the product
Work as a member of the Customer Operations team
Requirements
Prior work experience in customer service, sales, or hospitality is a plus but not required
Genuinely friendly and positive attitude
Willingness to work as a team
Strong work ethic
Strong problem-solving skills
Strong communication skills
Must currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA for full-time hourly employment
P&C insurance license is beneficial; applicants without one may have it paid for by Jerry.ai
Must be able to work full-time
Valid P&C license status is requested in the application
Benefits
Competitive wage and benefits
Medical, dental, and vision insurance
401K match
Paid vacation time
Stock equity (stock options)
Flexible scheduling: a 5-day, 8-hour or a 4-day, 10-hour work week
Fully remote work
Work equipment provided
Career path in the insurance industry
Jerry.ai pays for your P&C insurance license if you don’t have one yet
Uncapped commissions for the sales path
Health, dental, and vision coverage
Paid time off
Paid parental leave
401(K) plan with employer matching
Wellness benefits
Equity opportunities
Equal Employment Opportunity
Reasonable accommodations for individuals with disabilities
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