Software development manager leading engineers building Laivly’s AI - powered customer service platform. Driving technical execution, team growth, cloud services, and production reliability.
About the role
- Technical Product Manager leading AI platform strategy for Jerry.ai, an app managing car and home ownership. Consolidating prompts, prioritizing chatbot development, and guiding emerging AI investments.
Responsibilities
- Learn the prompt engineering workflow by writing and updating prompts
- Understand how Propelix, Botly, CRM, GitHub, and Replit interact
- Identify platform bottlenecks and take ownership of platform strategy
- Define and drive migration of prompts from six locations to a unified platform
- Sequence prompt-consolidation work and align engineering, data, operations, and other teams
- Own the technical chatbot prioritization queue and keep the team coordinated
- Monitor voicebot and computer-use technologies and determine when they warrant serious investment
- Own the OpenAI relationship and Jerry’s presence in the ChatGPT store
- Influence AI investment decisions and make architectural decisions for the platform’s future state
- Keep the current AI platform running while guiding its evolution
Requirements
- 3+ years of experience in a technical role such as forward deployed engineering, technical product management, or similar at a fast-paced startup
- Passion and curiosity for AI systems, including modern LLMs
- Track record of turning complex strategic ideas into scalable, production-grade products
- Deep interest and practical experience with AI, LLMs, and custom workflows
- Comfortable discussing API design and system architecture
- Ability to translate complex technical concepts for any audience
- Familiarity with SQL and comfort using data to answer questions and validate hypotheses
- Ability to navigate technical tradeoffs and implement AI platform standards
- Experience or familiarity with Propelix, Botly, CRM, GitHub, and Replit workflows
- Must currently reside in an eligible U.S. state or Ontario, Canada
- Must be legally authorized to work in the U.S. or Canada
Benefits
- Equity opportunities / stock options may be part of the total rewards package
- Health coverage
- Dental coverage
- Vision coverage
- Paid time off
- Paid parental leave
- 401(K) plan with employer matching (U.S.)
- RRSP plan with employer matching (Canada)
- Wellness benefits
- Fully remote work arrangement
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