Data Integration Engineer building resilient API, webhook, and data pipelines for SafelyYou’s AI - powered senior - care platform. Supporting partner integrations, backfills, monitoring, and technical documentation.
About the role
- Business Solutions Manager maintaining JTI’s consumer applications and digital platforms across the Americas. Driving system rollouts, AI adoption, consumer data ecosystems, and budget efficiency.
Responsibilities
- Maintain and support a proportion of the Consumer Centric portfolio of applications across the Americas Region
- Collaborate with business stakeholders to identify improvements for existing solutions
- Find and reuse existing JTI solutions with required Consumer Centric capabilities
- Act as program manager for rolling out systems to multiple markets in the region
- Collaborate with other regions to gain knowledge and accelerate solution delivery
- Explore capabilities with regional teams to maximize technology synergies and reuse
- Use Microsoft Power Platform and Copilot Studio to deliver simple, short-term capabilities
- Maintain knowledge of tools, functionalities, and API integrations
- Optimize data transfer processes across key JTI systems and enhance user experience
- Provide business users with support and training/development in business systems, software, and hardware
- Ensure applications and solutions are stable, reliable, and compliant with local legislation
- Manage application portfolio operations, including incident management, maintenance, enhancements, change requests, problems, demands, and project execution
- Accelerate adoption of AI-driven capabilities and digital solutions across the region
- Drive development and adoption of consumer data ecosystems, including registration, retention, listening, and consumer insight programs
- Manage budgets for applications and services, controlling costs and improving regional budget efficiency
- Work with market teams to identify trends, business-model opportunities, and operational efficiencies
Requirements
- 3+ years’ experience in the IT discipline
- 1+ year in IT Management of Business Solutions/Application teams, including people management where relevant
- Preferred background of employment experience in multinational companies
- Good working knowledge of business and related processes in the FMCG industry
- Fluent English
- Experience in at least 2 of the following technologies: Microsoft Power Platform (PowerApps, Power BI, Power Automate); IaaS and SaaS Platforms for Customer Relationship Management (CRM) and Content Management Systems; Microsoft Data Lake and Data Warehouse technologies; Loyalty Systems and Marketing Automation Tools
- Business requirements analysis and process documentation
- Solutions design proposal and architecture, including application design methodology, Agile methodology, interface design, capacity planning, and scalability
- Good financial and budgetary understanding
- Project management experience with medium to large-scale projects
- Experience in vendor management
Benefits
- Bonus eligibility
- Well-being initiatives
- Flexible work arrangements
- Growth opportunities
- Excellent benefits
- Unique family leave policy
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