Director of Brand & Communications

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About the role

  • Brand and communications leader scaling a profitable DTC pet brand from $50M+ toward $100M+. Owning brand identity, cause partnerships, activations, community, and earned media.

Responsibilities

  • Own the brand story, positioning, tone of voice and brand guidelines for both brands while keeping them distinct
  • Design and run a giving-back program with shelter and rescue partners and track its impact
  • Build the yearly brand-moment calendar and run each moment end to end, including concepts, partners, budgets, website and email, social, creators and press
  • Run pop-ups, events, sponsorships and stunts, each with its own budget and goal
  • Pitch every brand moment, cause campaign and launch directly or through a managed PR agency
  • Build a super-fan community and turn customer reviews, photos and stories into brand content
  • Report brand health monthly and own the brand budget
  • Review new pages, packaging, emails and key ads before launch and conduct quarterly brand audits
  • Manage national and local shelter and rescue partners, adoption events and donation drives
  • Pitch press and podcasts, win reviews, gift-guide placements and awards, maintain the press kit and track media mentions
  • Set monthly Rocks with the CEO and write SOPs for the brand playbook
  • Work directly with the founder to scale a profitable DTC pet brand from $50M+ toward $100M+

Requirements

  • Fully remote, full-time, based in Canada, the United Kingdom or Ireland
  • Fluent in English
  • 7+ years in brand, communications or brand marketing at consumer brands is ideal; 5–6 years with strong results is also considered
  • Experience building awareness and goodwill for a consumer brand through causes, events and PR
  • Experience planning and shipping brand moments end to end, on time and on budget, across many partners
  • Experience running nonprofit or shelter partnerships that were real, measured and credible
  • Experience turning moments into stories that press and customers repeat, with demonstrable press wins
  • Experience running campaigns for a North American audience
  • Ability to run events and partners remotely through agencies, partners and local contractors
  • Sharp eye for on-brand work and consistency across every touchpoint
  • Ability to tie brand work to measurable results such as branded search, word of mouth and press
  • Willingness to work overtime or weekends if needed
  • Excellent cultural fit according to the company's values
  • Excited to work closely with the founder and help scale the company
  • Pet industry experience is a bonus

Benefits

  • Fully remote work arrangement
  • Bonus of 10–20% of base salary
  • Contractor arrangement with monthly invoicing

Job type

Full Time

Experience level

Lead

Salary

$85,000 - $120,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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