About the role

Senior Product Manager shaping Knix’s e-commerce roadmap for an award-winning intimate apparel and activewear brand. Driving customer insights, experimentation, AI tools, and conversion optimization.

Responsibilities

Develop and maintain the product roadmap for Knix e-commerce sites
Design customer-centric capabilities supporting business strategies and operational dependencies
Lead discussions with cross-functional teams and stakeholders to understand business goals and user needs
Build business cases and support rollout of new capabilities
Lead product discovery through user feedback loops, testing, and UX prototyping
Act as subject matter expert on Knix websites and site tools
Use customer behavior data and feedback to develop A/B testing approaches
Oversee long-term roadmap direction, conversion optimization, tactical strategy, and feature execution
Lead discovery and deployment of AI-powered tools and LLM applications to improve internal efficiency and conversion optimization
Define, prioritize, and scope site initiatives with Product and Tech leads
Set KPIs and targets for new features and track results through pre- and post-analysis and A/B testing
Draft stories and acceptance criteria, prioritize the backlog, and participate in the agile development process
Collaborate with business stakeholders across the organization to manage initiatives from ideation through deployment

5+ years of product management experience, including leading complex, high-impact initiatives on a customer-facing e-commerce platform
Strong ability to solve problems, make decisions, and complete trade-off analysis
Excellent stakeholder management skills, with experience aligning executives and cross-functional teams
Strategic planning skills, including long-term planning, short-term tactical decisions, and making trade-offs
Experience working with analytical tools such as Amplitude to turn insights into actionable A/B testing opportunities
Ability to juggle conflicting priorities while completing projects successfully
Outstanding verbal and written communication skills
Comfortable with JIRA
Strong business acumen and ability to translate qualitative and quantitative data into strategic product decisions
Familiarity with experimentation frameworks and agile/lean methodologies
Ability to absorb technical concepts and communicate them to a non-technical audience
Experience building strong relationships with senior stakeholders and influencing across the organization
Growth mindset and willingness to disrupt the status quo

100% employer-paid premiums for extended health and dental plans from the first day for permanent full-time employees
Mental health support through Employee Assistance Programs, including virtual coaching, therapy, and counseling
Paid Parental Leave topping up salary to 80% for eligible permanent, full-time employees
RRSP matching program for permanent full-time team members
50% discount on Knix products