Head of Product owning Eli Health’s continuous hormone monitoring product. Scaling engagement, retention, AI capabilities, and B2B expansion across a category - defining health platform.
About the role
- Staff Product Manager owning strategy, roadmap, pricing, and adoption for Sprout Social’s Listening product. Driving social intelligence growth through cross-functional product and go-to-market leadership.
Responsibilities
- Own the strategy, delivery, scaling, and roadmap of Sprout Social’s Listening product
- Position Listening as a competitive advantage in the social intelligence market
- Drive adoption across Sprout Social’s wider customer base
- Partner with Engineering to deliver product investments and balance customer commitments with strategic goals
- Collaborate with pricing and packaging to optimize pricing strategies
- Work with Marketing, Sales, and Customer Experience to align product direction and go-to-market execution
- Track customer pipeline, adoption, usage, competitive landscape, feedback, churn, and closed-lost drivers
- Engage directly with customers and support internal customer escalations
- Build stakeholder relationships across R&D and Sprout Social
- Communicate progress, risks, challenges, and pivots
- Lead product execution, research, delivery, release organization, and quarterly roadmap planning
- Define success metrics and deliver measurable results on strategic initiatives
- Shape Sprout Social’s product culture and mentor the next generation of product managers
Requirements
- 10+ years of Product Management experience in a B2B product-driven SaaS or Analytics environment
- Proven success leading product growth in a multi-product portfolio company
- Experience collaborating with product, design, engineering, and GTM leaders
- Experience partnering with distributed engineering teams across different time zones
- Ability to understand and navigate complex technical concepts, constraints, and trade-offs
- Customer and market insight, continuous discovery, customer empathy, analytical and commercial acumen
- Curiosity about rapidly changing social, software, and product-management landscapes
- Passion for continuous improvement, hands-on learning, and experimentation
- Excellent organizational, time management, prioritization, and project management skills
- Must be based in Alberta, British Columbia, or Ontario
- Must be in the EST or CST timezone
Benefits
- 100% employer-paid health benefits, including medical, dental, vision, life insurance, and disability for eligible dependents
- 25 vacation days annually
- 5 paid sick days
- All public holidays
- Company-wide Rest & Recharge days
- Free access to Modern Health coaching, therapy sessions, and digital wellness resources
- CA$950 annual Lifestyle Spending Account for physical, mental, and financial well-being
- One-time US$550-equivalent home office setup stipend
- Monthly US$50-equivalent internet stipend
- Confidential access to financial experts through Your Money Line
- Subsidized child and eldercare options through Care.com
- Company donation matching for eligible organizations
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