Senior Product Experience Designer designing intuitive user experiences for Wattpad's storytelling platform. Collaborating with cross - functional teams to enhance user engagement and satisfaction.
About the role
- Senior UX/UI Designer owning the visual and interaction language for Knix's digital touchpoints. Leading design quality initiatives to enhance the eCommerce experience across channels.
Responsibilities
- Own the UX/UI direction for our Knix, KT, and MNTD from homepage to checkout, ensuring every surface reflects a cohesive, elevated, and on-brand experience.
- Lead the upcoming redesign and ongoing optimization of key eCommerce templates, including the PDP, PLP, homepage, cart, and checkout flows.
- Establish and maintain a living design system that scales across web and mobile web, serving as the source of truth for all UI components, tokens, and interaction patterns.
- Partner closely with eCommerce, Product, and Engineering to translate business requirements into clear, buildable design solutions delivered on time.
- Drive iterative UI improvements grounded in performance data, heuristic review, and competitive benchmarking, not just aesthetic preference.
- Develop motion and interaction design specs for key micro-interactions, transitions, and animated elements where they enhance the customer experience. (A strong plus.)
- Contribute to and review creative executions, ensuring campaign landing pages, editorial features, and seasonal moments stay on-system.
- Present design work to cross-functional stakeholders and leadership, providing clear rationale and context for design decisions.
- Actively champion design quality across the organization — raising the bar, educating partners, and pushing back thoughtfully when standards slip.
- Own research strategy, not just execution: Translate our product roadmap into a clear, actionable research plan. Identify knowledge gaps, define hypotheses, and lead customer research initiatives (qualitative and quantitative) to inform product direction.
Requirements
- 6+ years of UX/UI design experience, with a significant portion focused on direct-to-consumer eCommerce or digital retail.
- An exceptional portfolio demonstrating sophisticated visual design skill, strong interaction thinking, and measurable eCommerce outcomes.
- Expert-level proficiency in Figma (or similar), including component libraries, auto-layout, variables, and prototyping.
- Working knowledge of gen AI/LLM tools as it relates to UX/UI workflows
- Solid working knowledge of HTML/CSS fundamentals, enough to communicate with developers fluently and understand implementation constraints.
- Experience owning or significantly contributing to a design system in a production environment.
- Familiarity with CRO principles and the ability to design with conversion metrics in mind.
- Experience with or strong interest in motion and interaction design — familiarity with tools such as Principle, Rive, or After Effects is a plus.
- Strong communication and presentation skills, with the ability to sell a design vision clearly to non-designers.
- Exceptional attention to detail and a high standard for visual quality.
Benefits
- 100% of the premiums for extended health and dental plans from your first day
- Mental health support through Employee Assistance Programs
- Paid Parental Leave plan tops up salary to 80% for eligible permanent, full-time employees
- RRSP matching program for permanent full-time team members
- 50% discount on Knix products
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