Senior UX/UI Designer owning the visual and interaction language for Knix's digital touchpoints. Leading design quality initiatives to enhance the eCommerce experience across channels.
Responsibilities
Own the UX/UI direction for our Knix, KT, and MNTD from homepage to checkout, ensuring every surface reflects a cohesive, elevated, and on-brand experience.
Lead the upcoming redesign and ongoing optimization of key eCommerce templates, including the PDP, PLP, homepage, cart, and checkout flows.
Establish and maintain a living design system that scales across web and mobile web, serving as the source of truth for all UI components, tokens, and interaction patterns.
Partner closely with eCommerce, Product, and Engineering to translate business requirements into clear, buildable design solutions delivered on time.
Drive iterative UI improvements grounded in performance data, heuristic review, and competitive benchmarking, not just aesthetic preference.
Develop motion and interaction design specs for key micro-interactions, transitions, and animated elements where they enhance the customer experience. (A strong plus.)
Contribute to and review creative executions, ensuring campaign landing pages, editorial features, and seasonal moments stay on-system.
Present design work to cross-functional stakeholders and leadership, providing clear rationale and context for design decisions.
Actively champion design quality across the organization — raising the bar, educating partners, and pushing back thoughtfully when standards slip.
Own research strategy, not just execution: Translate our product roadmap into a clear, actionable research plan. Identify knowledge gaps, define hypotheses, and lead customer research initiatives (qualitative and quantitative) to inform product direction.
Requirements
6+ years of UX/UI design experience, with a significant portion focused on direct-to-consumer eCommerce or digital retail.
An exceptional portfolio demonstrating sophisticated visual design skill, strong interaction thinking, and measurable eCommerce outcomes.
Expert-level proficiency in Figma (or similar), including component libraries, auto-layout, variables, and prototyping.
Working knowledge of gen AI/LLM tools as it relates to UX/UI workflows
Solid working knowledge of HTML/CSS fundamentals, enough to communicate with developers fluently and understand implementation constraints.
Experience owning or significantly contributing to a design system in a production environment.
Familiarity with CRO principles and the ability to design with conversion metrics in mind.
Experience with or strong interest in motion and interaction design — familiarity with tools such as Principle, Rive, or After Effects is a plus.
Strong communication and presentation skills, with the ability to sell a design vision clearly to non-designers.
Exceptional attention to detail and a high standard for visual quality.
Benefits
100% of the premiums for extended health and dental plans from your first day
Mental health support through Employee Assistance Programs
Paid Parental Leave plan tops up salary to 80% for eligible permanent, full-time employees
RRSP matching program for permanent full-time team members
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