Solutions Architect at Skywise, delivering integrated digital solutions for operations. Collaborating to align technical solutions with business needs and fostering architectural excellence.
About the role
- Staff Solutions Engineer supporting field sales to understand the Kong API Platform. Ensuring customer satisfaction and technical documentation creation for various engagements.
Responsibilities
- Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform
- Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
- Support PoCs throughout the entire evaluation process
- Ensure 100% customer satisfaction across assigned set of accounts
- Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs
- Create technical documentation for DevOps, implementations, and services engagements
- Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.
- And any additional tasks required by manager
Requirements
- 7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company
- Solid understanding of cloud computing trends and open source business models
- You are a strong listener and communicator
- You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives
- Enthusiasm for working in a high profile, fast-paced startup culture
- Experience with Docker/Kubernetes and other cloud native platforms
- Experience with APIs, CI/CD automation frameworks and AI and LLM technologies.
Benefits
- Offers Equity
- Offers Commission
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Solutions Architecture Advisor collaborating with stakeholders on projects such as cloud migrations and system implementations. Engage in technical leadership and support across multiple business sectors.
Consult with large manufacturing customers to improve natural gas efficiency in their facilities. Collaborate across various industries, leveraging technical expertise for optimal energy efficiency solutions.
Team Manager leading high performing IT professionals at Alberta Blue Cross. Responsible for operations management and service delivery excellence with a focus on professional development and optimization.
Martech Solution/Enterprise Architect at Tiger Analytics enabling data - driven business value through hands - on architecture and integration. Focused on simplifying the Martech estate and improving tool interoperability.
Client Service Manager II enhancing pharmacy operations and supporting pharmacy clients at TELUS Health. Collaborating with internal teams and delivering innovative pharmacy solutions for better patient care.
Experienced regulatory architect developing architecture blueprints and application roadmaps at RBC. Collaborating with business leaders to drive delivery in regulatory initiatives.
Senior Customer Success Specialist responsible for leading client onboarding and implementation at a SaaS company. Creating exceptional client experiences and facilitating successful software adoption for various organizations.
Senior Consultant - AI Strategist / Solution Architect at Keyrus, architecting AI strategies for scalable and measurable intelligent systems.
Senior Consultant Data & Solution Architect at Keyrus in Montreal or Toronto, architecting data ecosystems and leading delivery teams with cloud - native technology.