Senior Product Owner growing AI - powered dealer services for Cars Commerce’s automotive retail platform. Driving Canadian dealership adoption, service launches, operational stability, and retention.
About the role
- Staff Product Manager leading AI-native suite development at Lattice. Owning product scaling from early stages to broad adoption.
Responsibilities
- Own and scale a new area of our AI-native suite, from early product to broad adoption.
- Design systems, not features — the full loop from data capture to AI synthesis to workflows like reviews and calibration.
- Define what good AI looks like in a trust-critical product: transparent, evidence-backed, user in control.
- Partner deeply with Reviews, Grow, and Calibration so this becomes core to Lattice.
- Lead through ambiguity and own the hardest product questions.
Requirements
- 7 to 12+ years building complex, data-rich, or workflow-heavy products.
- A builder mindset: you’re comfortable prototyping, working in design tools, and using modern AI tools (e.g., Claude, Cursor, coding agents) to accelerate how you work.
- A strong bias toward execution and iteration - you value getting real products in front of users and learning quickly.
- Excellent prioritization skills; you can identify the highest-leverage opportunities and focus teams accordingly.
- High agency, ownership and initiative - you proactively identify what matters most and move it forward.
- Experience building 0→1 product, ideally in fast-moving AI-first environments and demonstrating real impact.
- Bonus points if the product was AI-native from day one — where latency, evals, prompts, and model selection were daily concerns, not abstractions.
- Experience taking products beyond launch and driving meaningful and measurable scaled adoption.
- Strong customer obsession. You stay close to customers and their needs shape your decisions.
- Strong product judgment. You have a clear perspective on quality, trust, and user experience, and can defend it.
- AI/ML experience (especially LLMs), both in products you've shipped and in the tools you use to do your own job, plus judgment about when not to use AI.
- GM-style collaboration across eng, design, data, legal, and GTM. You make the people around you better.
- Comfort with data. You can write your own SQL, read a dashboard, and pressure-test a metric without waiting for an analyst.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life, AD&D, and Disability Insurance
- Emergency Weather Support
- Wellness Apps
- Paid Parental Leave
- Paid Time off inclusive of holidays and sick time
- Commuter & Parking Accounts
- Lunches in the Office
- Internet and Phone Stipend
- 401(k) retirement plan
- Financial Planning
- Learning & Development Budget
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