Senior Java developer building scalable, real - time routing engines for Miratech’s enterprise contact - center platforms. Designing distributed services, APIs, and integrations across CX technologies.
About the role
- Director of Engineering co-leading Lazer’s AI-powered forward-deployed engineering team. Guiding architecture, talent, client engagements, AI standards, and technical delivery at a digital product studio.
Responsibilities
- Co-own the AI engineering team of roughly 30 forward deployed engineers alongside existing engineering leaders
- Own team health and happiness through regular 1:1s and early intervention on disengagement, burnout, and bench frustration
- Run performance reviews against the FDE rubric
- Develop the team through training sessions, playbooks, checklists, pairing, and internal writeups
- Define and maintain baseline AI competency standards
- Codify best engineering practices and distill field learnings into reusable patterns
- Track engagement health across the portfolio and surface delivery and client-relationship risks
- Review architectures and pressure-test technical approaches
- Guide evaluation strategy, instrumentation, and impact measurement
- Step onto engagements as technical lead when needed
- Partner with talent on sourcing, hiring-manager screens, interviewer calibration, and the technical bar
- Staff engagements based on skill, growth, and client fit while balancing utilization and development
- Support scoping and pre-sales conversations
- Act as senior escalation point for clients and partners
Requirements
- 10+ years of engineering experience
- 3+ years directly managing senior engineers, including hiring, performance management, and difficult conversations
- Experience leading teams of 15+ engineers across concurrent projects or engagements
- Ability to read architectures, identify flaws, and propose improvements
- Strong full-stack experience with TypeScript, React, Node.js, and Python or Go
- Proven experience building and shipping production agentic applications with orchestration and tool-calling patterns
- Experience setting up evaluation harnesses and testing infrastructure for agentic applications using real prompts and business metrics
- Familiarity with MLOps or LLMOps, including monitoring, guardrails, and human-in-the-loop design
- Experience with at least one major cloud provider: GCP, AWS, or Azure
- Practical AI-native use of coding agents, harnesses, and workflows
- Consulting, agency, or forward deployed engineering experience
- Ability to manage client expectations and timelines
- Track record of developing people through training, onboarding, or mentorship structures
- Comfort operating in ambiguity and making decisions independently
- Exceptional communication across executives, staff engineers, and written updates
- Nice to have: enterprise experience in financial services, healthcare, or retail
- Nice to have: experience scaling forward deployed engineering, solutions engineering, or professional services teams
- Nice to have: AI enablement or developer productivity program experience
- Nice to have: founder, CTO, or early venture-backed startup experience
- Nice to have: LLM fine-tuning experience
- Nice to have: Kubernetes and container orchestration familiarity
- Nice to have: scalable data pipeline or data lake design experience
- Nice to have: relevant certifications, open-source contributions, or technical publications
Benefits
- Competitive compensation
- Unlimited PTO
- Work from anywhere / flexible workspace
- Full healthcare, dental, and vision benefits
- 401(k) for US employees
- Regular team retreats
- Company vacations
- Regular events
- Professional growth across multiple industries and cutting-edge projects
- Continuous learning and knowledge sharing
- Minimal meetings and real autonomy
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior developer building scalable Java routing engines for Miratech’s enterprise contact - center clients. Designing real - time interaction routing across distributed, cloud - native CX platforms.
Senior developer building scalable Java routing engines for Miratech’s enterprise contact - center platforms. Designing real - time interaction routing, distributed services, APIs, and CX integrations.
Senior developer building scalable Java routing engines for Miratech’s enterprise contact - center platforms. Designing real - time interaction distribution across voice, digital channels, queues, skills, and agents.
Senior Java developer building scalable real - time routing engines for Miratech’s enterprise contact - center platforms. Designing distributed services, APIs, and integrations for voice and digital interaction delivery.
Senior Routing Engine Developer building scalable Java and Spring Boot routing engines for Miratech’s enterprise contact center platforms. Designing real - time interaction distribution across channels, queues, skills, and agents.
Senior project engineer leading aerospace research and technology initiatives at SOGECLAIR. Managing aircraft development projects, schedules, budgets, risks, and change governance.
Staff Mobile Engineer owning Moonshot’s Flutter iOS and Android cryptocurrency trading app. Leading architecture, design systems, performance, testing, and interactive trading experiences.
PixiJS developer building reusable, AI - driven slot game frameworks for iLogos Game Studios. Optimizing WebGL performance and integrating real - time APIs for gambling and iGaming projects.
Electrical project engineering specialist supporting capital projects across Alcoa’s Canadian aluminum operations. Providing electrical, automation, instrumentation, controls, and systems integration expertise.