Client Operations Specialist

Posted 2 weeks ago

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About the role

  • Client Operations Specialist managing direct client campaign setup, execution, and quality assurance at Leads.io. Coordinating clients, internal teams, systems, invoicing, and campaign reporting.

Responsibilities

  • Build client relationships during the setup of new and ongoing campaigns
  • Input data and align all necessary systems when setting up new campaigns
  • Administer important client details, including invoicing
  • Align client requests with internal teams and provide answers needed to run successful campaigns
  • Oversee the overall running of campaigns and manage them in a timely, efficient, and profitable way
  • Arrange post-campaign reporting for Business Development and Marketing teams
  • Help provide clients with important insights and learnings for future campaigns

Requirements

  • You enjoy working with clients
  • Project management
  • Attention to Detail
  • Customer Service
  • Technically savvy
  • Time Management
  • Applicants are assessed fairly and impartially, regardless of race, gender, skin color, religion, national origin, age, disability, genetic information, or any other legally protected status.

Benefits

  • 20 vacation days per year
  • Hybrid working
  • The opportunity to develop new technical skills by working with channels such as Meta
  • Working in an open culture with plenty of room for personal initiative and growth
  • Knowledge-sharing sessions organized several times a year by internal and external experts
  • Amazing Friday Lunches
  • MacBook Pro, Logitech MX, or Apple Magic Mouse/Keyboard
  • The opportunity to work fully remotely from your dream location for up to one month per year

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$50,000 - CA$60,000 per year

Degree requirement

No Education Requirement

Location requirements

HybridTorontoCanada

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