Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.
About the role
- AVP, Executive Underwriter managing a portfolio of property & casualty business at Liberty Mutual Canada. Responsible for coaching and mentoring team while managing key broker relationships.
Responsibilities
- Manage a portfolio of new and renewal P&C business, significantly contributing to the region’s profitable growth in target lines of business.
- Collaborate with internal teams (risk services, actuary, claims) to achieve profitable growth through technical research and relationship building.
- Significantly contribute to the region’s new business goals by maintaining a quality pipeline of prospects through targeted marketing, cross-selling and account rounding efforts with our key broker partners.
- Ensure proper risk selection, exposure review, setting of profitable terms and conditions, file documentation, adherence to underwriting guidelines and strategies.
- Support team’s overall underwriting knowledge through handling of referrals, sharing of best practices and formal/informal training.
- Coach, mentor, and train colleagues on underwriting, business development, negotiation skills, and other necessary soft skills to ensure their ongoing professional development.
- Responsible for relationship management with key brokers, clients, and prospects to ensure exceptional service and gather market intelligence to expand Liberty’s product and service offerings.
- Collaborate and manage multi-line account solutions while highlighting differentiators in product offerings and value propositions.
- Provide recommendations towards regional growth strategies, broker, and client plans.
- Propose alternate solutions to existing underwriting processes to improve service and simplify our business, and act as an early adopter of new systems and processes.
- Commitment to continuous learning and development through attendance at industry events, relevant seminars, and courses, and learning from existing Liberty expertise.
- Follow Liberty’s Guidelines for Inclusion and encourage its use at Liberty. Build personal DE&I knowledge and act as an early adopter of new DE&I skills and processes to drive positive change
- Other duties and projects as assigned.
Requirements
- A minimum of 6 years’ experience underwriting commercial P&C insurance.
- Post-secondary education including relevant Insurance designation(s)/education is considered an asset.
- Proficient in understanding P&C policy wordings and their impact on claims scenarios.
- Self-starter with proven analytical skills and a proven track record in a solutions-oriented approach to underwriting that drives profitable growth.
- Comfortable with critical thinking and a growth mindset, with thoughtful consideration of diverse perspectives during decision-making and respectful of differences.
- Able to respectfully give and receive positive and constructive feedback.
- Effective at managing internal and external meetings with professionalism and clarity while driving mutual accountability for results.
- Effective at change management and adapting to new systems and processes.
- Helps drive innovation through a growth mindset, viewing roadblocks as opportunities for growth and supporting new idea testing, training, and ongoing monitoring of changes.
- Excellent communication, organizational and time management skills.
- Collaborates well across business units.
Benefits
- A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance
- Competitive health & dental benefits plan
- Market-leading pension plan
- Competitive time off policy
- External education & tuition reimbursement programs
- Employee & Family Assistance Programs
- An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion
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