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About the role

  • Solutions Engineer at Liferaft delivering compelling product demonstrations and engaging with clients. Collaborating with sales and Customer Success teams to contribute to company growth.

Responsibilities

  • Collaborate with the sales team throughout the sales cycle to understand and articulate customer needs.
  • Build and deliver customized product demonstrations for potential clients, clearly illustrating ROI and industry expertise.
  • Scope and execute successful Proof of Concept (PoC) trials.
  • Exhibit technical platform capabilities and effectively engage with audiences, including leadership of Fortune 500 companies and C-level executives.
  • Maintain internal CRM (Salesforce) accounts.
  • Serve as a Subject Matter Expert (SME), supporting and educating clients.
  • Provide thought leadership and product knowledge to sales, marketing, client experience, and leadership teams.
  • Contribute to expanding customer and prospect databases through activities like trade shows.
  • Support the Customer Success team during trials and throughout the client's lifecycle, ensuring optimal product utilization.
  • Overall contribution to company growth and development.

Requirements

  • Experience in a product demonstration or solutions engineering role.
  • Proven track record of delivering outstanding client interactions.
  • Strong knowledge of business processes (sales, marketing, service, support).
  • Experience in corporate security, threat analysis, or open-source intelligence is a strong asset.
  • Curious, analytical mindset, with the ability to ask the right questions to uncover the real problem behind a request.

Benefits

  • Competitive compensation plan
  • Flexible PTO – Our team is encouraged to take a minimum of 15 days/year with no cap beyond
  • Hybrid workplace with flexible working hours
  • Health & Dental Benefits (Medavie Blue Cross)
  • 80% employer paid benefits
  • Orthodontic coverage for minor dependents
  • Comprehensive mental health coverage, up to $3,000 per year, available for employees and dependents
  • Free access to EAP, Greenshield and a variety of physical and mental health services via wellness platform
  • $750 Yearly Lifestyle Subsidy
  • Monthly cell phone reimbursement
  • Monthly parking reimbursement
  • Company-sponsored social events and team-building activities
  • Strong culture of employee recognition
  • Monthly peer-nominated “Cheers” awards with gift card draws
  • Quarterly Performance Awards recognizing exceptional impact, collaboration, and innovation
  • Diversity, Equity & Inclusion Committee
  • Authentic, engaged team, who value work life balance

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridHalifaxCanada

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