Solutions Engineer at Liferaft delivering compelling product demonstrations and engaging with clients. Collaborating with sales and Customer Success teams to contribute to company growth.
Responsibilities
Collaborate with the sales team throughout the sales cycle to understand and articulate customer needs.
Build and deliver customized product demonstrations for potential clients, clearly illustrating ROI and industry expertise.
Scope and execute successful Proof of Concept (PoC) trials.
Exhibit technical platform capabilities and effectively engage with audiences, including leadership of Fortune 500 companies and C-level executives.
Maintain internal CRM (Salesforce) accounts.
Serve as a Subject Matter Expert (SME), supporting and educating clients.
Provide thought leadership and product knowledge to sales, marketing, client experience, and leadership teams.
Contribute to expanding customer and prospect databases through activities like trade shows.
Support the Customer Success team during trials and throughout the client's lifecycle, ensuring optimal product utilization.
Overall contribution to company growth and development.
Requirements
Experience in a product demonstration or solutions engineering role.
Proven track record of delivering outstanding client interactions.
Strong knowledge of business processes (sales, marketing, service, support).
Experience in corporate security, threat analysis, or open-source intelligence is a strong asset.
Curious, analytical mindset, with the ability to ask the right questions to uncover the real problem behind a request.
Benefits
Competitive compensation plan
Flexible PTO – Our team is encouraged to take a minimum of 15 days/year with no cap beyond
Hybrid workplace with flexible working hours
Health & Dental Benefits (Medavie Blue Cross)
80% employer paid benefits
Orthodontic coverage for minor dependents
Comprehensive mental health coverage, up to $3,000 per year, available for employees and dependents
Free access to EAP, Greenshield and a variety of physical and mental health services via wellness platform
$750 Yearly Lifestyle Subsidy
Monthly cell phone reimbursement
Monthly parking reimbursement
Company-sponsored social events and team-building activities
Strong culture of employee recognition
Monthly peer-nominated “Cheers” awards with gift card draws
Quarterly Performance Awards recognizing exceptional impact, collaboration, and innovation
Diversity, Equity & Inclusion Committee
Authentic, engaged team, who value work life balance
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