Lead Product Manager, Payments & Trust

Posted 2 days ago

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About the role

  • Lead Product Manager for payments at Lime, shaping global payment strategies and improving rider experience. Driving innovation and collaboration across multiple teams to enhance product reliability.

Responsibilities

  • Own the end-to-end Payments Experience across the rider journey, from onboarding and trip start to post-trip billing and subscriptions (e.g., LimePrime).
  • Define and drive the product strategy and roadmap for payments, aligning with company goals to grow engagement and improve unit economics.
  • Improve conversion and reliability by reducing payment friction across key rider moments, including onboarding, trip start, and subscription renewals.
  • Lead expansion of local payment methods (LPMs) to unlock new riders and markets, including underbanked and international users.
  • Partner with Data Science and Fraud teams to build intelligent risk systems (e.g., pre-authentication models, fraud detection, revenue recovery) that maximize trips while minimizing losses.
  • Collaborate cross-functionally with Engineering, Design, Finance, Accounting, and Legal, as well as across other product domains, to deliver scalable, compliant, and high-quality payment solutions.
  • Define and track KPIs to measure the effectiveness of the payment systems in terms of performance, fraud prevention, uptime and user satisfaction.

Requirements

  • 6–10 years of product management experience, owning consumer-facing products at scale.
  • Direct experience in payments, fintech, marketplace transactions, or fraud/risk systems.
  • Proven track record of driving measurable business impact (e.g., conversion, revenue, retention, or cost reduction).
  • Strong analytical problem-solving skills, with the ability to collect and interpret data to inform decisions and prioritize tradeoffs.
  • Experience leading cross-functional teams across Engineering, Design, Data Science, and business stakeholders in fast-paced environments.
  • Curiosity and a growth mindset, with a strong interest in leveraging AI to build better products, move faster, and unlock new capabilities.

Benefits

  • Offers Equity
  • Offers Bonus

Job type

Full Time

Experience level

Senior

Salary

CA$113,000 - CA$174,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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