Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
About the role
- Lead Product Manager for payments at Lime, shaping global payment strategies and improving rider experience. Driving innovation and collaboration across multiple teams to enhance product reliability.
Responsibilities
- Own the end-to-end Payments Experience across the rider journey, from onboarding and trip start to post-trip billing and subscriptions (e.g., LimePrime).
- Define and drive the product strategy and roadmap for payments, aligning with company goals to grow engagement and improve unit economics.
- Improve conversion and reliability by reducing payment friction across key rider moments, including onboarding, trip start, and subscription renewals.
- Lead expansion of local payment methods (LPMs) to unlock new riders and markets, including underbanked and international users.
- Partner with Data Science and Fraud teams to build intelligent risk systems (e.g., pre-authentication models, fraud detection, revenue recovery) that maximize trips while minimizing losses.
- Collaborate cross-functionally with Engineering, Design, Finance, Accounting, and Legal, as well as across other product domains, to deliver scalable, compliant, and high-quality payment solutions.
- Define and track KPIs to measure the effectiveness of the payment systems in terms of performance, fraud prevention, uptime and user satisfaction.
Requirements
- 6–10 years of product management experience, owning consumer-facing products at scale.
- Direct experience in payments, fintech, marketplace transactions, or fraud/risk systems.
- Proven track record of driving measurable business impact (e.g., conversion, revenue, retention, or cost reduction).
- Strong analytical problem-solving skills, with the ability to collect and interpret data to inform decisions and prioritize tradeoffs.
- Experience leading cross-functional teams across Engineering, Design, Data Science, and business stakeholders in fast-paced environments.
- Curiosity and a growth mindset, with a strong interest in leveraging AI to build better products, move faster, and unlock new capabilities.
Benefits
- Offers Equity
- Offers Bonus
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