Part - time Collections Account Manager recovering commercial and consumer debts for RB Global, a global commercial - asset marketplace. Negotiating payment plans and reducing account collapses.
About the role
- Agent de recouvrement bilingue chez LKQ Canada, distributeur de pièces automobiles. Collecte des paiements, rapprochement des comptes et gestion des commandes bloquées à distance.
Responsibilities
- Responsible for collecting payments weekly according to the assigned customer portfolio.
- Authorize or release orders on hold due to insufficient credit limits.
- Analyze and reconcile accounts receivable and account credits, as needed.
- Initiate monthly financial presentations with the team regarding the portfolios managed during the month.
- Update customer records, including address and telephone changes.
- Participate in opening new customer accounts.
- Respond to incoming customer calls regarding invoice copies, account explanations, and credit card payments.
Requirements
- 2–5 years of relevant collections experience.
- Bilingual in French and English, both orally and in writing.
- Strong customer service, negotiation, and oral presentation skills.
- Comfortable working with computers and Microsoft Office.
- Excellent organizational skills, strong attention to detail, and confidence communicating directly with customers.
Benefits
- Opportunity to grow with a growing company
- Comprehensive benefits coverage
- Retirement plan after three months
- Corporate discounts on parts purchases
- Advancement opportunities within the company
- In-person training to be scheduled during the hiring process
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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