Business Collections Specialist recovering commercial debts for Altus Receivables. Contacting debtors, resolving disputes, and negotiating payment arrangements remotely across Canada.
About the role
- Collections Officer following up on overdue accounts from US-based customers. Making calls, sending payment emails, maintaining records, and meeting collections KPIs remotely across Canada.
Responsibilities
- Make outbound calls and send emails to follow up on outstanding payments
- Handle customer objections and payment delays professionally
- Follow up consistently on payment commitments
- Maintain accurate records and next steps
- Work toward daily and weekly collections targets and KPIs
Requirements
- Proven collections experience is required
- Experience handling US customers/accounts is strongly preferred
- Strong spoken and written English
- Comfortable with high-volume outbound calls
- Clear, direct, and concise communicator
- Firm, persistent, and professional
- Strong follow-through and accountability
- Comfortable working with targets and performance metrics
Benefits
- Fully remote
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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Bilingual commercial collections specialist recovering business debts for Altus Commercial Receivables. Contacting debtors, resolving disputes, negotiating payments, and meeting phone and fee quotas remotely across Canada.