Collections Coordinator processing recoveries, payments, refunds and reconciliations for Tarion, Ontario’s new home warranty organization. Supporting Finance collections through Workday and administrative reporting.
About the role
- Collections Officer following up on overdue accounts from US-based customers. Making calls, sending payment emails, maintaining records, and meeting collections KPIs remotely across Canada.
Responsibilities
- Make outbound calls and send emails to follow up on outstanding payments
- Handle customer objections and payment delays professionally
- Follow up consistently on payment commitments
- Maintain accurate records and next steps
- Work toward daily and weekly collections targets and KPIs
Requirements
- Proven collections experience is required
- Experience handling US customers/accounts is strongly preferred
- Strong spoken and written English
- Comfortable with high-volume outbound calls
- Clear, direct, and concise communicator
- Firm, persistent, and professional
- Strong follow-through and accountability
- Comfortable working with targets and performance metrics
Benefits
- Fully remote
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Part - time Collections Account Manager recovering commercial and consumer debts for RB Global, a global commercial - asset marketplace. Negotiating payment plans and reducing account collapses.
Senior Collections Analyst recovering disputed debts and managing insolvency files for Tarion, Ontario’s not - for - profit new home warranty organization. Negotiating settlements and supporting legal collections.
Credit & Collections Team Lead overseeing commercial credit, collections, risk, disputes, and reporting for Teledyne Digital Imaging’s global imaging technology business.
Agent de recouvrement bilingue chez LKQ Canada, distributeur de pièces automobiles. Collecte des paiements, rapprochement des comptes et gestion des commandes bloquées à distance.
Business Collections Specialist recovering commercial debts for Altus Receivables. Contacting debtors, resolving disputes, and negotiating payment arrangements remotely across Canada.
Senior collections specialist managing Canadian credit - card delinquencies, insolvencies, and recoveries for Brim Financial’s fintech platform. Building scalable processes, reporting, controls, and agent capability while balancing customer experience, risk, and compliance.
Bilingual commercial collections specialist recovering business debts for Altus Commercial Receivables. Contacting debtors, resolving disputes, negotiating payments, and meeting phone and fee quotas remotely across Canada.