Remote Customer Representative supporting Propel’s AI - driven fintech platform. Handling loan inquiries, verifying applications, generating leads, and opening customer accounts by phone.
About the role
- Asset Protection Representative safeguarding business and customers in high-volume retail environments. Requires vigilance, professionalism, and quick decision-making for theft and fraud prevention.
Responsibilities
- Actively prevent theft and fraud by maintaining a professional presence in-store
- Safely detain offenders while following legal procedures
- Conduct internal and external investigations and analyze evidence
- Partner with store leadership to identify loss trends
- Ensure compliance with security policies and regulations
Requirements
- Valid Provincial Security Guard License
- Understanding of the Criminal Code of Canada
- Experience with CCTV and surveillance tools
- Proficient in Microsoft Office
- Previous experience in high-volume retail environments is an asset
Benefits
- Comprehensive training
- Opportunities for professional growth
- Competitive benefits package
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