Product Manager improving Best Buy Canada’s merchandising and inventory planning technology. Driving assortment, forecasting, replenishment, and inventory solutions across enterprise teams.
About the role
- Staff Product Manager owning Boxed.gg’s collectible economy, customer journey, inventory pipeline, and roadmap. Driving data-led product growth for Loot Labs’ global collecting platform.
Responsibilities
- Own the BOXED.GG product roadmap and contribute to strategic initiatives
- Set product direction and defend it to founders and senior stakeholders
- Own the health and development of the BOXED economy, including gems, shards, site balance, collectible-market dynamics, and customer sentiment
- Own the full customer journey from onboarding and activation through gamification, opening experiences, social and retention mechanics, in-product economy, and fulfillment systems
- Propose and sequence roadmap priorities against business and customer outcomes
- Drive product and business impact, showing the reasoning behind decisions
- Use quantitative data to analyze activation, retention, monetization, referrals, features, and experiments
- Specify analytics needed to make features and experiments successful
- Conduct and use qualitative research including customer interviews, community beta groups, polls, and surveys
- Own the BOXED inventory pipeline and address the relationship between sourcing, offerings, and consumer experience
- Collaborate with engineering, design, marketing, growth, fulfillment, support, and other cross-functional teams
Requirements
- Experience operating with significant ownership and accountability for difficult product decisions
- Experience working effectively in environments where ownership and agency are prioritized over headcount
- Experience owning a roadmap with significant revenue impact
- Ability to explain how and why core product metrics changed positively or negatively
- Technical fluency sufficient to earn the trust of engineering and design teammates
- Ability to make decisions, defend product direction, and disagree and commit
- Ability to collaborate across marketing, growth, fulfillment, support, and other departments
- Curiosity about the collectibles industry and collector communities
- T-shaped/full-stack perspective across multiple business verticals
- Recognized depth in one area and credible contribution across several areas
- Resourcefulness and scrappiness; ability to create leverage without defaulting to additional cost or headcount
- Willingness to experiment with new tools or ways of working, including AI
- Ability to unblock oneself by building or automating fixes
- Data-driven decision-making and ability to back decisions with evidence
- Ability to build new ways to measure impact against company goals
- Preferred, not required: experience building consumer products with engagement loops and habit formation
- Preferred, not required: marketplace, e-commerce, or fulfillment systems experience
- Preferred, not required: familiarity with digital economies, site currencies, and payment rails
- Preferred, not required: experience with live operations and in-product economy design
- Preferred, not required: personal interest in collectibles, TCGs, or hobby communities
Benefits
- Remote-first work; team members can build from anywhere in the world
- High autonomy, low-ego, trust-based working environment
- Opportunity to have significant scope and impact on core product metrics
- Work with a small, senior, product-minded engineering team
- Opportunity to work at the intersection of consumer psychology, economic design, real-world collectibles, and physical logistics
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