Product Manager improving Best Buy Canada’s merchandising and inventory planning technology. Driving assortment, forecasting, replenishment, and inventory solutions across enterprise teams.
About the role
- Staff Product Manager responsible for the LLMX platform, enhancing MaintainX's AI capabilities. Leading roadmap and managing adoption metrics across product teams.
Responsibilities
- Own the LLMX roadmap end to end, and drive adoption and quality against metrics like time-to-first-integration, eval coverage, latency, and cost.
- Define the platform primitives, including routing agents, skill orchestration, human-in-the-loop workflows, agent memory, conversation compaction, and the app-wide conversational interface, that make MaintainX's next generation of agentic features possible.
- Own the platform's evaluation infrastructure, including online eval monitoring, dataset promotion, and agent gating, so quality scales as the number of production agents grows.
- Work proactively across MaintainX's entire product organization to identify what upcoming agentic features will need, before those needs become blockers, including demand that's still nascent.
- Shape build vs. buy vs. integrate decisions for models, providers, and infrastructure, staying ahead of the state of the art in LLMs and agentic AI.
Requirements
- 10+ years in product management, with meaningful experience in AI platform, ML infrastructure, or developer platform roles.
- You've shipped production AI services that other teams built on, and you know what it takes to earn and keep their trust.
- Real, informed opinions on model selection, RAG vs. fine-tuning trade-offs, agentic architectures, evaluation frameworks, and latency/cost optimization.
- Comfortable serving two customers at once: the internal teams building on your platform, and the enterprise buyers whose outcomes depend on it.
- Strong commercial instinct, connecting platform investment to enterprise differentiation, competitive positioning, and deal cycles.
- A real system for staying current in LLMs and agentic AI, and the discipline to apply it without chasing every new release.
- Data-driven by default: you define success in metrics, instrument your platform, and use evals to make quality visible at scale.
- Nice to have: experience in industrial operations or asset management.
Benefits
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A team that reflects our values: Smart, Humble, Optimist, and believes in meritocracy. Ideas and effort get recognized regardless of title.
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