Solutions Engineer onboarding clients and providing technical support at Mako Fintech. Assisting with documentation and process improvements for satisfied product usage.
Responsibilities
Customer onboarding: Onboard new clients by writing JSON templates to encode form logic, and adjusting PDF forms to match JSON templates
Provide technical support for enterprise customers you’ve onboarded
Contribute to Mako’s success with documentation, recommendations on process improvements, and recommendations on new product features.
Requirements
Educational background in computer science, math, physics or engineering
Basic coding and debugging skills, such as Python, VBA, JavaScript, etc.
Strong organizational, time-management and communication skills
Takes initiative and acts proactively
Insight into how to make processes more intuitive and user-friendly
Bilingual (English/French) an asset
Experience in financial services an asset.
Benefits
High-end Mac or PC laptop, and $1000 budget to outfit your home office
Blazing fast career growth: SE's have been promoted to Senior SE, Manager or Sales Engineer within a few months of joining
Equity in a fast-growing start-up
Gold-plated health and wellness benefits
Extensive vacation policy
Amazing team of intelligent, passionate and friendly individuals who continuously push each other to do better.
Senior engineer evaluating and integrating utility - scale energy storage, inverters, EMS, and power systems. Supporting Canadian Solar’s solar and energy - storage solutions through technical due diligence and validation.
Solutions Architect shaping cloud - native systems, AI engineering, and product roadmaps for Scopic’s global remote software company. Advising clients, executives, and engineering teams on technical strategy and delivery.
Azure Solution Architect designing secure Azure and Fabric platforms for ELITS’ Canadian consulting clients. Shaping cloud architecture, governance, security, and R&D AI assistant solutions.
Technical Solutions Consultant implementing integrations, APIs, and custom solutions for Innosphere’s technology clients. Translating customer needs into scalable workflows across cloud and enterprise platforms.
Architecte senior concevant des architectures Azure et Databricks pour une grande organisation financière et d’assurance. Encadrement des équipes et pilotage des décisions d’architecture de bout en bout.
Sr. Solution Architect designing secure, scalable enterprise solutions for Thales aerospace, transportation, defense, security, and space businesses. Guiding architecture governance, integration, and delivery across Quebec or Ontario.
Sr. Solution Architect designing secure, scalable enterprise solutions for Thales aerospace, transportation, defense, security, and space businesses. Guiding architecture governance, integration, cloud, and delivery across Quebec or Ontario.
Solution Architect building ServiceNow portals and AI applications for NewRocket. Leading customer engagements from discovery through production with hands - on full - stack and LLM engineering.
Manager designing Amazon Connect and Zendesk cloud contact center architectures for TELUS Digital. Leading technical pre - sales, demonstrations, proofs of concept, and customer solution engagements.
AI Solution Architect designing Azure - based agentic and machine learning solutions for a Canadian financial institution. Translating business requirements into secure, scalable cloud architectures.