Remote Receptionist serving as Sailor Health’s first contact for Canadian patients and families seeking mental healthcare. Managing phone, email, SMS triage and routing while supporting access to care.
About the role
- Virtual Receptionist for MalOPlus Group Inc. managing client interactions and support tasks remotely. Handle calls, technical support, and coordination of appointments.
Responsibilities
- Welcome clients on the virtual reception console, the website or by email
- Answer incoming calls from the call center courteously and politely
- Act as technical support for clients and colleagues
- Act as a liaison between clients and Project Managers
- Plan and coordinate meetings and appointments
- Assist in daily operations for enterprise effectiveness
- Manage and update documents
- Carry out any other tasks considered pertinent by the Director of Operations or the Coordinator of Humans Ressources
Requirements
- Minimum 5 years experience
- Training in Business Administration, Marketing or Communications preferred
- Languages spoken and written: French and English (essential), Spanish or other languages (asset)
Benefits
- Flexible hours
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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