Remote Receptionist serving as Sailor Health’s first contact for Canadian patients and families seeking mental healthcare. Managing phone, email, SMS triage and routing while supporting access to care.
About the role
- Receptionist managing incoming calls and reception area for Construction PCL Inc. in Montréal. Contributing to a professional and efficient office environment while supporting project delivery.
Responsibilities
- Answers and directs incoming calls in a prompt, professional, and courteous manner, paging employees when required;
- Responsible for managing office voicemail and distributing messages;
- Greets all visitors, answers questions, and directs to meeting rooms, or connects them with staff members;
- Manages, monitors, and responsible for general maintenance of reception area;
- Opens, date stamps, sorts, and distributes incoming mail;
- Prepares outbound packages as per senders’ requests and receives/distributes incoming couriers;
- Orders office supplies for district or assigned area;
- Willing and able to work in and adapt to change;
- Knowledgeable in department/project-specific software.
Requirements
- High school diploma;
- Less than one year reception experience;
- Professional communication in person and over the phone;
- Professional and service-oriented approach internally and externally;
- Ability to multitask;
- Ability to act with discretion when handling confidential and privileged information;
- Ability to effectively handle difficult calls and situations;
- Ability to remain calm under pressure;
- Ability to adapt to various work styles;
- Ability to develop and maintain effective stakeholder relationships;
- Basic knowledge of Word, Excel, and Outlook.
Benefits
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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